Technical Solutions Consultant

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Nightfall AI

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2018

🔒 Cybersecurity

🤖 Intelligence artificielle

☁️ SaaS

💰 €40 000 000 Series B - Nightfall en 2022-08

Cybersecurity • Artificial Intelligence • SaaS

Nightfall AI est une plateforme de prévention de la perte de données (DLP) native à l'intelligence artificielle qui empêche l'exposition et l'exfiltration de données sensibles sur les applications SaaS, les périphériques, les navigateurs, les emails et les outils d'IA générative. L'entreprise combine les modèles LLM, de vision par ordinateur, et la traçabilité des données pilotée par l'IA pour détecter et bloquer les secrets, les PHI, les PCI, les PII et autres contenus confidentiels en temps réel, tout en fournissant une remédiation automatisée et l'application contextuelle des politiques. Nightfall est proposé en tant que plateforme SaaS avec des intégrations API, des agents légers, et des plugins de navigateur, ciblant les entreprises recherchant une protection autonome et hautement précise contre les risques internes, les fuites de Shadow AI, et les tentatives d'exfiltration sophistiquées.

Description

• Lead customer deployments and onboarding engagements, including endpoint rollout, SaaS integrations, policy configuration, and detector setup. • Design and implement custom policies and detectors aligned to customer use cases and compliance requirements. • Deliver administrator training, investigation workshops, and enablement sessions. • Build and support custom technical solutions, including API integrations, SIEM/SOAR connectors, migrations, and one-off configuration work. • Install, configure, and integrate the Nightfall platform within complex customer environments, including access controls and encryption. • Perform policy tuning, performance optimization, and capacity planning as customer environments evolve. • Conduct recurring health checks to reduce alert noise, improve detection accuracy, and maintain long-term deployment health. • Act as a senior escalation point for complex or high-severity technical issues, owning problems through resolution. • Troubleshoot advanced issues related to policy logic, false positives/negatives, integrations, and AI-driven detections. • Partner closely with Engineering and Product to diagnose issues, provide clear repro steps, and drive platform improvements. • Collaborate with Customer Success, Sales, and Solutions Engineering to support adoption, renewals, and expansion.

🎯 Exigences

• 4+ years of experience in a Technical Support, Professional Services, Solutions Consultant, or Customer Engineering role in B2B SaaS. • Hands-on experience with security or data platforms such as DLP, SIEM, SOAR, CASB, or cloud security solutions. • Strong troubleshooting skills and comfort working with APIs, integrations, logs, and SaaS/cloud architectures. • Ability to communicate complex technical concepts clearly to security, IT, and engineering stakeholders. • Experience managing multiple customer engagements or projects concurrently. • Strong written and verbal communication skills and a customer-first mindset. • Nice to Have • Experience with AI/ML-driven security tools or data classification platforms. • Familiarity with AWS, GCP, or Azure environments. • Experience working in a high-growth or startup environment.

🏖️ Avantages

• Employee compensation will be determined based on interview performance, level of experience, specialization of skills, and market rate.