Engagement Manager II

🕒 il y a 16 jours

🇺🇸 États-Unis – Télétravail

💵 $119 600 - $215 400 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

🗣️🇺🇸🇬🇧 Anglais requis

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Akamai Technologies

5001 - 10000 employés

🔒 Cybersecurity

💰 Post-IPO Equity en 2001-07

Cloud Computing • Cybersecurity • Content Delivery

Akamai Technologies est une plateforme mondiale en périphérie et une société de services cloud qui alimente, sécurise et accélère les applications en ligne, les médias et les API. Elle propose des services de diffusion de contenu (CDN), de calcul en périphérie, d'infrastructure cloud et une offre complète de sécurité incluant la protection contre les attaques DDoS, la sécurité des applications web et des API, l'atténuation des bots, les services DNS et des solutions zero-trust pour les entreprises. Akamai sert de grandes entreprises dans les secteurs des médias, de la finance, du commerce de détail, du jeu vidéo et du secteur public pour améliorer la performance, la fiabilité et la sécurité à grande échelle.

Description

• Own customer success and serve as a trusted advisor helping customers achieve desired outcomes using Akamai solutions • Research and conduct assessments to identify trends and provide guidance influencing customer architecture and adoption decisions • Architect and manage web performance, cloud computing, and security solutions • Define account strategy, establish key relationships, and build and maintain a project pipeline • Lead and mentor a cross-functional team • Partner with sales and pre-sales to expand use of services and solutions • Move customers' key initiatives from concept to implementation • Deliver exceptional customer satisfaction

🎯 Exigences

• 5 years of experience • Bachelor's degree in Computer Science, MIS, Engineering, or equivalent • Experience in a customer-facing role • Understanding of the consulting process • Experience managing and delivering large technical programs successfully • Knowledge of DevOps, web performance, DNS, TLS, and HTTP • Knowledge of information security fundamentals, common threats and vulnerabilities, and tools and methods used to protect data, applications, and infrastructure • Familiarity with compute technologies and architecture principles • Basic knowledge and skills to design, implement, and manage cloud-based systems • Ability to work independently and as part of a remote team

🏖️ Avantages

• Healthcare • 401K savings plan • Company holidays • Vacation in the form of PTO • Sick time • Parental leave • Employee assistance program • Mental wellness support • Financial wellness support • Annual bonus or incentives • Equity awards • Employee Stock Purchase Plan (ESPP) • Flexible work arrangements through FlexBase: work at home, in an office, or a combination of both

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