
201 - 500 employés
🏥 Santé
⚕️ Assurance santé
💰 Private Equity Round en 2022-11
Healthcare • Healthcare Insurance
Nox Health est un fournisseur mondial de solutions de santé du sommeil qui propose des programmes de soins comportementaux du sommeil centrés sur les membres et axés sur la valeur pour les commanditaires de régimes, les régimes de santé et les opérations de sécurité. L'entreprise associe la science clinique du sommeil, des outils de diagnostic et des dispositifs de marque à des services de gestion des soins et à des offres d'entreprise axées sur la conformité pour améliorer les résultats des patients et soutenir les initiatives de santé publique.
🕒 il y a 2 jours
🗣️🇺🇸🇬🇧 Anglais requis
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201 - 500 employés
🏥 Santé
⚕️ Assurance santé
💰 Private Equity Round en 2022-11
Healthcare • Healthcare Insurance
Nox Health est un fournisseur mondial de solutions de santé du sommeil qui propose des programmes de soins comportementaux du sommeil centrés sur les membres et axés sur la valeur pour les commanditaires de régimes, les régimes de santé et les opérations de sécurité. L'entreprise associe la science clinique du sommeil, des outils de diagnostic et des dispositifs de marque à des services de gestion des soins et à des offres d'entreprise axées sur la conformité pour améliorer les résultats des patients et soutenir les initiatives de santé publique.
• Utilize the telehealth platform to support clinical sleep programs, including PAP instructions, OAT referrals, PAP therapy adherence and other supported treatments • Coordinate participant care through supported communication tools with patients, medical professionals and medical equipment personnel • Work with clinical teams to ensure an exemplary participant experience and foster a right-the-first-time culture • Collaborate with the Medical Director, NPs, Respiratory Therapists, Sleep Techs and MAs to develop, maintain and apply medical protocols for the SleepCharge telehealth program • Maintain an ongoing patient caseload of medical cases • Support Medical Management teammates with daily duties as needed • Establish exceptional customer service relationships with participants and staff • Review sleep studies by phone or internet for PAP patients • Escalate compliance issues to the appropriate level of care • Respond to participant and personnel inquiries within established time frames and policies • Perform other duties and projects assigned by Medical Management leadership
• Completion of an accredited Medical Assistant program or equivalent level of education • 2+ years experience in sleep is highly considered if the above qualifications are not met • Strong organization skills, attention to detail and ability to handle multiple priorities • Evidence of exceptional interpersonal skills • High level of professionalism and ability to interface with employees in all positions • Demonstrated team player • Solid problem solving skills • Ability to work independently and in a team environment • Experience delivering telehealth care via phone or video conferencing technology • Experience working within a clinical healthcare environment • Experience working with NPs and physicians • Experience in sleep, neurology or pulmonary medicine is highly desired • Knowledge of pharmaceuticals used in sleep medicine is helpful • Knowledge of operating and maintaining a PAP device, pressure changes, PAP equipment and sleep-related DME supplies
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