Director of Operations

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Ob Hospitalist Group

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1001 - 5000 employés

Fondée en 2006

Ob Hospitalist Group (OBHG) est le plus grand fournisseur de médecins hospitaliers en obstétrique/gynécologie (OB/GYN) du pays et un leader des solutions de santé féminine sur mesure. À travers nos programmes hospitaliers de base et nos Solutions d'Accès à la Santé Maternelle (MHAS), nous apportons des soins obstétriques de pointe aux hôpitaux à travers le pays.

Description

• The Director of Operations, working collaboratively with a Market Medical Director and Vice President of Operations, is responsible for, but not limited to, the operational performance, client account management, and overall management oversight of OBHG’s hospitalist programs within their assigned geographic area of responsibility. • The Director of Operations will have a visible presence at their assigned program locations and is responsible for maintaining collaborative and consultative client relationships within and outside the hospital organization and for creating effective working relationships between OBHG and community physicians. • The Director of Operations will report to OBHG’s Vice President of Operations. • Builds, develops and manages operational relationships capable of achieving the goals of OBHG and the partner hospital, as well as community physician practices. • Supports the customer onboarding team with the successful and timely implementation of new OBHG programs. • Establish and/or confirm hospital partner goals and performance objectives as they relate to OBHG services for each of the programs within their assigned geographic area and ensure OBHG’s performance and demonstration of those goals. • Lead and coordinate support services and management resources to meet performance objectives and expectations including, but not limited to: Regular touchpoint calls with each assigned hospital program plus an Executive Business Review quarterly and an annual onsite business review presentation in collaboration with clinical leadership and applicable support personnel. • Conducting scheduled meetings with matrix teams; Recruiting, Credentialing, Scheduling, HR Business Partner (“HRBP”) and/or Market Medical Director to all aspects of programs are running smoothly. • Oversee hospital contract including fee structure. • Join onsite OBHG clinician interviews, if needed. • Assist with OBED setup, policy recommendations, compliance recommendations and other related items. • Support clinical/hospital policies with MMD and/or Site Director. • Support relationships with community physicians, including OSA meetings with MMD and/or Site Director. • Facilitate the answering of any OSA billing questions from hospital and community physicians. • Assing with questions or concerns around OBHG invoices from hospital partners. • Collaborate & support the customer onboarding team in the development, implementation and direction or oversight of new programs or projects related to the achievement of strategic initiatives and goals for hospital partners. • Promotes and ensures delivery of the OBHG unique value proposition with the hospital partner C-Suite (CEO, CFO, COO, CMO, CNO), nursing leadership, and other influential hospital stakeholders as appropriate.

🎯 Exigences

• Minimum: Bachelor’s degree in business administration, healthcare administration, or other related field or equivalent experience. • Master’s degree in business administration, healthcare administration, or other related fields are strongly preferred. • 3 to 5 years of progressively more responsible leadership experience (including operations supervisor) in the healthcare/medical services industry. • Excellent analytical and organizational skills. • Excellent leadership and management skills. • Excellent written and oral communication skills, including negotiations. • Requires interpersonal skills to be able to interact effectively with all levels of hospital staff, medical staff, patients, governmental and other external agencies, members of the general public in sensitive, delicate, and/or complex situations. • Must be able to make effective presentations before a variety of internal and external audiences. • Problem solving skills are necessary to prioritize assignments and make decisions in the best interest of the company and patient care. • Ability to thrive in a fast-paced environment.

🏖️ Avantages

• Paid time off & holidays so you can spend time with the people you love. • Medical, dental, and vision insurance for you and your loved ones. • Health Savings Account (with employer contribution) or Flexible Spending Account options. • Paid Parental Leave (starting June 1, 2024) • Employer Paid Basic Life and AD&D Insurance. • Employer Paid Short- and Long-Term Disability. • Optional Short Term Disability Buy-up plan. • 401(k) Savings Plan, with employer match. • Legal Plan. • Identity Theft Services. • Mental health support and resources. • Employee Referral program – join our team, bring your friends, and get paid.