Adoption Product Manager

🕒 il y a 9 jours

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Omnissa

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1001 - 5000 employés

🤖 Intelligence artificielle

🏢 Entreprise

Artificial Intelligence • Enterprise • Healthcare

Omnissa est une entreprise technologique qui propose une plateforme de travail numérique pilotée par l'IA, conçue pour améliorer l'expérience des employés et rationaliser les opérations informatiques. Leurs solutions incluent la gestion unifiée des terminaux, les bureaux et applications virtuels, et la conformité en matière de sécurité, avec pour objectif de favoriser une main-d'œuvre productive dans divers secteurs tels que la santé, les services financiers et le commerce de détail. L'approche innovante d'Omnissa offre des solutions sécurisées et natives dans le cloud qui s'adaptent aux besoins évolutifs des entreprises et de leurs employés.

Description

• Product Incubation & Beta Management: Orchestrate the formal lifecycle of incubating new products from inception through beta, managing complex internal/external test groups to collect actionable feedback and deliver hundreds of pre-release bug fixes before General Availability (GA). • Product Partnership: Partner directly with Product Owners during early-stage ideation, translating real-world deployment constraints, client health challenges, and security baseline demands into core product requirements. • Scalable Field Enablement: Author comprehensive deployment guidance, standard operating procedures, training workflows, and documentation to enable external support structures (PS, CS, and Account Teams) to successfully manage downstream customer deployments. • Lighthouse Program Execution: Manage relationships with high-value Premier enterprise customers, tracking deployment telemetry and diagnosing high-impact operational blockers. • Technical Root Cause Analysis: Perform deep-dive root cause analysis (RCA) on enterprise-wide adoption blockers—such as software packaging issues, enrollment failures, and third-party security tool conflicts—to build permanent remediations into the product roadmap. • Agile Program Leadership: Apply Scrum/Agile methodologies to traditionally rigid infrastructure processes, running team ceremonies to enhance delivery predictability and cross-functional accountability across product, engineering, and security programs.

🎯 Exigences

• Enterprise Endpoint Management Expertise: Strong hands-on engineering or architectural background utilizing Omnissa Workspace ONE UEM and/or Microsoft Intune. • Scale & Lifecycle Architecture: Proven experience managing or supporting large-scale enterprise endpoint fleets (e.g., environments with 10K+ to 30K+ physical endpoints, multi-platform systems, or complex VDI/DaaS integrations). • Modern Policy & Profile Design: Direct experience designing and deploying modern device management configurations, including Configuration Service Providers (CSPs), custom SyncML profiles, ADMx-backed policies, and cloud-based device provisioning (e.g., Autopilot, zero-touch deployment). • Data-Driven Troubleshooting: Demonstrated capability to diagnose complex ecosystem health issues, software update workflows, and infrastructure dependencies. • Legacy Co-Management Expertise: Extensive background with Microsoft Endpoint Configuration Manager / System Center Configuration Manager (MECM/SCCM), specifically managing task sequences, application supersedence, and modern co-management attachment strategies. • Apple Ecosystem Management at Scale: Strong capability administering macOS/iOS fleets via Jamf Pro, with deep knowledge of Apple Business Manager, Jamf Connect, and custom scripting/packaging tools. Jamf certifications (200, 300, or equivalent) are highly valued. • Identity & Security Architecture Integration: Familiarity aligning endpoint management with robust security frameworks (e.g., NIST CSF) and enterprise identity/access control providers (Azure AD/Entra ID, Okta, Duo, or ADFS).

🏖️ Avantages

• employee ownership • health insurance • 401k with matching contributions • disability insurance • paid-time off • growth opportunities • corporate bonus program