Manager, Charter Air Operations

🕒 il y a 13 jours

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of On Location

On Location

501 - 1000 employés

🏨 Hôtellerie

✈️ Tourisme

📣 Marketing

Hospitality • Travel • Marketing

On Location est le partenaire officiel d'hospitalité pour les événements majeurs de sport, musique et lifestyle, offrant des forfaits VIP, une hospitalité de luxe sur site, ainsi que des services de voyage et de conciergerie. L'entreprise propose des expériences de billetterie et d'hospitalité officielles et soigneusement sélectionnées pour des événements phares tels que le Super Bowl, la Coupe du Monde FIFA, les Jeux Olympiques, WrestleMania, Coachella, l'UFC et les grands championnats sportifs. Elle offre également des services de planification de bout en bout et des services de groupe sur mesure pour les consommateurs recherchant un accès premium et des hébergements.

Description

• Manage aspects of client/university partner interface of the Charter Air department • Duties include the sourcing to collection lifecycle for charter air transportation • Maintain mutually beneficial relationships with the charter departments at commercial airlines, as well as charter air carriers in various regions across the United States and the world • Manage the relationship, selection, and contracting processes for collegiate and event clients • Oversee the Charter Air Coordinators • Charter coordination and communication with Anthony Travel onsite athletics personnel as well as Event Managers throughout the organization • Ensure Anthony Travel is receiving the best available rates in the market • Assist with managing contracts to minimize risk and maximize revenue to the company • Perform situation analysis and decision making • Work with charter air liaisons to ensure charters are prepared for events and address customer service issues • Take initiative to identify solutions to solve particular process or business problems • Manage all aspects of air charter process • Client reporting, accuracy and consistency with procedures and policies • Data/information setup in travel management systems • Customer travel experience, including coordination with carriers, TSA, airports and flight interruptions

🎯 Exigences

• Seven or more years of related business, sales and charter air management experience • Bachelor’s degree or equivalent combination of education and experience is required • Proven leadership and management skills • Strong client-service and vendor management orientation along with solid interpersonal, communication and collaboration skills • Experience in working with Airline Certificates (Part 121, 125, & 135) • Business knowledge of ARGUS ratings, airline certificates (Part 121, 125, and 135), DOT regulations, CFR, Part 212 affinity/single entity and Part 380/public charters • History of developing relationships with existing and potential clients and partners, resulting in financial or other benefits to the organization • Ability to understand and follow internal business processes, recommending and deploying improvements where possible • Business knowledge or familiarity of end-to-end travel lifecycle and charter air operations and contracts • Ability to professionally and effectively represent Anthony Travel on the phone and in face-to-face interactions • Tenacious and persistent attitude with a proactive and inquisitive mindset • Strong project management skills • Ability to work well under pressure and handle a fast-paced and ever-changing environment

🏖️ Avantages

• medical insurance • dental insurance • vision insurance • life insurance • disability insurance • paid time off • 401k plan

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