Strategic Account Executive

🕒 il y a 4 jours

🇺🇸 États-Unis – Télétravail

💵 $80 000 - $90 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🧑‍💼 Ingénieur d'affaires

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OneDigital

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 2000

💸 Finance

👥 RH Tech

Insurance • Finance • HR Tech

OneDigital est une entreprise spécialisée dans la fourniture de solutions d'assurance, de services financiers et de conseil en ressources humaines. En s'appuyant sur la technologie et l'innovation, OneDigital vise à transformer des environnements complexes et inefficaces grâce à l'automatisation des affaires, aux API, au développement de produits et à l'intelligence artificielle. Leurs services incluent le conseil en avantages sociaux pour les employés, l'assurance des biens et des accidents, l'administration de plans de retraite et la gestion de patrimoine. OneDigital s'engage à promouvoir la diversité, l'équité, l'inclusion et l'appartenance dans sa culture d'entreprise et offre une gamme de services visant à aider les entreprises et les particuliers à atteindre leurs aspirations en matière de santé, de réussite et de sécurité financière.

Description

• The Strategic Account Executive is responsible for managing client interactions and account maintenance • Manage client book of business with emphasis placed on building and fostering relationships with client or broker contacts through quality service delivery • Proactively assesses, clarifies and validates customer needs on an ongoing basis • Collaborate with co-workers and vendor contacts to assist with resolving client concerns or questions on a timely basis • Attend and coordinate onsite or webinar meetings with client, broker or PBM for prescreening, finalist meetings, market results, quarterly reviews, implementation meetings or ad-hoc • Escalate any client or broker issues with PBMs • Analyze plan performance on a quarterly basis and provide recommendations on benefit design edits or savings opportunities • Manage the implementation timeline with PBM to ensure all tasks are completed on schedule including member communications, eligibility, accumulator and other transition files

🎯 Exigences

• Must be eligible to work in the United States without the need for work visa or residency sponsorship • Manage client book of business with emphasis placed on building and fostering relationships with client or broker contacts through quality service delivery • Proactively assess, clarify, and validate customer needs on an ongoing basis • Collaborate with co-workers and vendor contacts to assist with resolving client concerns or questions on a timely basis • Attend and coordinate onsite or webinar meetings with client, broker or PBM for prescreening, finalist meetings, market results, quarterly reviews, implementation meetings or ad-hoc • Analyze plan performance on a quarterly basis and provide recommendations on benefit design edits or savings opportunities • Maintain internal documentation and systems for clients, meeting minutes, action logs, CRM and continuous organization of information contained within client folders

🏖️ Avantages

• health, wellbeing, retirement, and other financial benefits • paid time off • overtime pay for non-exempt employees • reimbursement of job-related expenses per the company policy • employee perks and discounts