Renewals Account Manager

🕒 il y a 7 jours

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Oneleet

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2022

📋 Conformité

🔒 Cybersecurity

☁️ SaaS

Compliance • Cybersecurity • SaaS

Oneleet est une plateforme SaaS de sécurité et de conformité qui aide les entreprises à atteindre et maintenir une posture prête pour l'audit pour des cadres comme SOC 2, ISO 27001, HIPAA et RGPD tout en offrant une cybersécurité réelle et continue. La plateforme unifie les contrôles, les politiques, la collecte des preuves et les outils de sécurité automatisés (surveillance de la surface d'attaque, analyse de code, gestion des vulnérabilités) et associe l'automatisation à des services d'experts tels que les tests d'intrusion et le vCISO pour réussir les audits et réduire les risques réels. Oneleet est conçu pour s'intégrer aux infrastructures existantes de développement et cloud et pour transformer les mesures de remédiation en preuves de conformité documentées.

Description

• Own the full renewals cycle: tracking upcoming renewals, leading renewal conversations, negotiating terms, and closing on time. • Build the renewals process from scratch: renewal timelines, escalation paths, risk triggers, and the cadence for engaging customers ahead of their renewal date. • Design and maintain renewal reporting and forecasting: build the models and dashboards that show renewal rates, at-risk revenue, gross/net retention, and forecast accuracy, and report on them to leadership. • Develop an early-warning system to flag at-risk accounts and partner with CS to intervene before churn. • Establish renewal data hygiene in the CRM so renewals are tracked accurately and reporting is trustworthy. • Surface trends from renewal outcomes to inform pricing, packaging, and product decisions. • Partner cross-functionally with CS and Finance to align on retention targets and process.

🎯 Exigences

• 3+ years in renewals, account management, or a closely related post-sale revenue role, in B2B SaaS. • Demonstrated experience building reporting and forecasting from the ground up - not just running someone else's processes, but you’ve designed the metrics, models, and cadence. • Strong with spreadsheets and CRM tooling (e.g., Pylon, HubSpot); comfortable turning messy data into clean, reliable reporting. • Proven track record of hitting retention or renewal targets. • Comfortable with ambiguity and autonomy: you thrive without an established playbook and get excited about creating structure where none exists. • Strong negotiation and commercial instincts; able to hold firm on value while keeping the customer relationship healthy. • Clear communicator who can present renewal forecasts and risks credibly to leadership and key stakeholders.

🏖️ Avantages

• Comprehensive health & wellness benefits • 20 days PTO per year, plus 8 floating holiday • Remote work culture • Team off-sites in stunning places (Amsterdam, Italy, etc). • Competitive compensation & equity