Processing Specialist

🕒 il y a 7 jours

🌵 Arizona, Colorado, +28 états de plus – Distant

infoinfo

💵 $20 - $23 / heure

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of OpenEd.co

OpenEd.co

51 - 200 employés

Fondée en 2008

📚 Éducation

👥 B2C

Education • B2C

OpenEd. co est un fournisseur de programmes et de ressources d'enseignement à domicile gratuits, basés sur l'État pour les familles. Le site propose des cours, des clubs, des cohortes, des conseils pour l'inscription, des newsletters et un soutien communautaire pour aider les parents à organiser une éducation flexible à domicile ; il est largement recommandé par les familles pratiquant l'enseignement à domicile et opère dans plusieurs États américains. Les matériaux et les inscriptions semblent être axés sur le soutien scolaire à domicile allant de la maternelle à la terminale, livré directement aux familles en ligne (cours, clubs, ressources et guides d'information).

Description

• Process student schedules within a 14-day turnaround • Review and process reimbursement claims within a 14-day turnaround • Cross-reference vendor information, reimbursement sheets, documents, internal communication channels, and external websites • Ensure reimbursement claims comply with company policies and guidelines • Verify order receipts and address invoice discrepancies • Organize and review student enrollment packets for required documentation • Enter student records accurately and maintain current enrollment information • Process Direct Orders for necessary supplies and materials • Respond to parent and guardian inquiries professionally, courteously, and promptly • Collaborate with colleagues to provide reliable and clear information to families • Attend team meetings and contribute to discussions • Foster a supportive environment aligned with OpenEd’s values • Follow federal, state, and local regulations and company policies • Perform additional duties assigned by management • Report to the Processing Support Team Lead

🎯 Exigences

• Strong verbal and written communication skills • Ability to handle confidential information with discretion • Extremely detail-oriented, organized, personable, and patient • Excellent interpersonal skills • Ability to learn and use various online tools, systems, and programs • Self-motivated and able to work independently with minimal supervision • Availability during traditional business hours in the Mountain Time Zone • Proficiency with Google Suite (Gmail, Calendar, Docs, Sheets, etc.) • Access to a smartphone, high-speed internet, computer, webcam, and headset • Associate’s Degree or equivalent from an accredited institution, or relevant experience • Proven administrative or clerical experience, especially in data entry and record keeping • Must be eligible to work in the U.S. • Ability to sit and perform repetitive desk tasks throughout the day • Ability to effectively use a computer screen and interpret written/printed materials • Regular use of hands for data entry and document management • Ability to handle challenging interactions calmly and professionally • Ability to focus in a potentially noisy environment • Ability to manage multiple tasks accurately and swiftly

🏖️ Avantages

• Remote work arrangement • Access to required work equipment: smartphone, high-speed internet, computer, webcam, and headset • Equal opportunity employment • E-Verify participation

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