Renewals Deal Desk Analyst

🕒 il y a 27 jours

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Optro

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 2014

☁️ SaaS

📋 Conformité

🤖 Intelligence artificielle

SaaS • Compliance • Artificial Intelligence

Optro est une entreprise de logiciels d'entreprise (anciennement AuditBoard) qui propose une plateforme de Gouvernance, Risque et Conformité (GRC) alimentée par l'IA pour les grandes organisations. Son système basé sur le cloud connecte les audits, les contrôles, les évaluations des risques, les risques tiers et les cadres de conformité en un modèle opérationnel unifié qui surveille en continu les preuves, détecte les défaillances de contrôle et automatise les flux de travail d'assurance. Optro cible les entreprises et les organisations réglementées souhaitant développer des programmes de gestion des risques, améliorer la visibilité et la conformité, et tirer parti de l'IA entraînée pour passer d'une supervision réactive à une gestion proactive des risques.

Description

• Execute and enforce company renewal booking policies • Verify order and contract details for accuracy and completeness • Ensure timely and accurate recording of order information into Sales and Accounting systems, and communicate any issues or delays to relevant stakeholders • Provide knowledgeable and efficient support on renewal-related inquiries • Collaborate with management and other teams on cross-functional projects to improve renewals processes, systems, and customer experiences • Assist with the coordination and contracting of combined deals, concessions, and product swaps • Generate, maintain, and analyze renewal order metrics reporting

🎯 Exigences

• 2+ years of prior experience in a deal desk, order management, or billing role • Strong analytical and problem-solving skills, with the ability to interpret and act on data to drive positive business outcomes • Detail-oriented with the ability to work in a fast-paced environment while managing multiple priorities • Excellent communication and interpersonal skills, with the ability to collaborate across multiple teams, processes, and systems • Understanding of deal support/commercial topics, basic accounting, revenue (ASC 606), and billing principles • Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines • Familiarity with SaaS order methodology and software delivery • Proficiency in SFDC and CPQ software with hands-on experience • Knowledge of regulatory compliance requirements related to order and data management (e.g. SOX, GDPR, CCPA/CPRA) • Proficiency in Excel and Google Sheets

🏖️ Avantages

• Launch a career at one of the fastest-growing SaaS companies in North America and EMEA! • Live your best life (LYBL)! $200/mo for anything that enhances your life • Comprehensive employee health coverage • 401(k) with company match • Competitive compensation & bonus program • Flexible vacation (exempt) / Accrued vacation (non-exempt) • Time off for your birthday & volunteering • Employee resource groups • Opportunities for team and company-wide get-togethers! • Parental Leave