Site Merchandising – Operations Manager

🕒 il y a 7 jours

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OSEA Malibu

Site WebLinkedInTous les Emplois

51 - 200 employés

💄 Beauté

🧘 Bien-être

🛒 Commerce de détail

Beauty • Wellness • Retail

OSEA Malibu est une entreprise de soins de la peau spécialisée dans les produits de beauté propre à base d'ingrédients issus de la mer. Fondée en Californie, OSEA met l'accent sur une approche holistique des soins de la peau avec un engagement envers la durabilité et des produits véganes et sans cruauté. Leur gamme de produits comprend des soins pour le corps, des nettoyants, des sérums et des huiles ciblant diverses préoccupations cutanées telles que le vieillissement, l'hydratation et les peaux sensibles. OSEA propose un quiz de soins de la peau personnalisé pour aider les clients à construire la meilleure routine pour leurs besoins et fournit des options d'abonnement flexibles pour leurs produits. Opérant depuis 1996, la marque se concentre sur la création de solutions de soins de la peau de haute qualité et respectueuses de l'environnement.

Description

• Join our fast-growing beauty brand and become a key member of our expanding ecommerce team. • Own the day-to-day functionality of OSEA.com while shaping the way our products are discovered, ranked, and experienced by customers. • Create and manage discount codes, promotions, and product-level configurations in Shopify. • Own product tagging and catalog management to ensure consistent, well-organized site architecture. • Own on-site inventory data and coordinate with relevant teams to address discrepancies. • Build and maintain Shopify Flows to automate key tasks and streamline operations. • Partner with the Customer Experience team to identify, triage, and resolve site bugs. • Manage third-party app relationships and integrations, serving as the primary point of contact for vendors. • Maintain and execute a site merchandising calendar aligned to product launches, promotions, and seasonal campaigns. • Manage product ranking and presentation across various site pages to drive conversion. • Configure and optimize cross-sell and upsell logic to support average order value. • Curate and refine on-site product recommendation placements to create a personalized shopping experience. • Own search results optimization to improve relevance and surface the right products. • Optimize site metadata and content to improve search engine visibility and drive organic traffic. • Maintain and refine top navigation and filtering to reflect current assortment and customer needs. • Provide reporting and analysis on merchandising performance and search trends to inform strategy.

🎯 Exigences

• 3–5 years of experience in ecommerce, site merchandising, or digital operations (beauty or wellness industry preferred) • Hands-on Shopify experience required; familiarity with Shopify Flows and back-end product management is a strong plus • Experience with A/B testing, personalization, heatmapping, and site analytics tools (e.g., Google Analytics, Hotjar, or similar) is a strong plus. • Analytical mindset with the ability to pull reports, identify trends, and translate data into clear recommendations • Highly detail-oriented with strong organizational skills and the ability to manage multiple priorities simultaneously • Comfortable working cross-functionally across Creative, CX, and broader Ecommerce teams • Experience managing third-party app integrations and vendor relationships, including evaluating tools, overseeing implementations, and maintaining ongoing partnerships to support site functionality and merchandising goals. • Excellent written and verbal communication skills • Experience utilizing AI tools to streamline workflows and improve efficiency • Must reside in the United States to be considered for this position.