District Service Manager

Emploi pas sur LinkedIn

🕒 il y a 8 jours

⛰️ Colorado, Utah – Distant

info

💵 $103 300 - $177 700 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

🦅 Parrain de Visa H1B

info

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Oshkosh Corporation

Oshkosh Corporation

10 000+ employés

Fondée en 1917

🚀 Aérospatiale

Aerospace • Automotive • Manufacturing

Oshkosh Corporation est un leader innovant dans le domaine des véhicules et équipements spécialement conçus. L'entreprise se concentre sur l'optimisation des performances et la réduction de l'impact environnemental grâce aux véhicules électriques et aux produits intelligents utilisant les données et les analyses pour plus d'efficacité. Oshkosh s'engage pour l'autonomie et la sécurité active, contribuant à assurer la sécurité des opérateurs et l'efficacité des opérations. Grâce à des analyses avancées, Oshkosh identifie des opportunités commerciales et améliore le service client. Avec la fabrication numérique, l'entreprise révolutionne la production et raccourcit le délai de mise sur le marché, permettant ainsi des performances élevées dans des terrains difficiles. Oshkosh Corporation est également dévouée à son impact sur les communautés, mettant l'accent sur la durabilité, la philanthropie et le bénévolat. Elle vise à responsabiliser les utilisateurs, soutenir les membres de l'équipe et bâtir un monde qui priorise les personnes, tout en faisant progresser les industries à travers une innovation incessante.

Description

• Provide on-site formal service training and instruction on repair & maintenance of Oshkosh products. • Identify and resolve all problems relating to parts, service, and warranty including appropriate stocking levels of service parts. • Responsible for collection and transmission of data relating to any specific service problems, design deficiencies, and general maintenance problems that may occur reported on the Service Request. • Provide field technical service and advice to customer in compliance with predetermined sales obligations. • Deal directly with distribution on end-user service problems. • Provide distributors with the technical information and manuals necessary for the safe operation and proper maintenance of Oshkosh products. • Coordinate schedule changes with manager and company departments. • Establish and provide training & service programs to instruct distributors in the proper maintenance of Oshkosh products. • Recommend modifications for Oshkosh product improvements based on results and/or information obtained in the field. • Assess product performance and customer satisfaction or dissatisfaction with Oshkosh products. • Visit new distributors upon arrival of first pieces of equipment on new models of Oshkosh products. • Communicate any other customer support problems or other issues to the appropriate District Manager. • Represent the Company at regional trade shows and open houses as required. • Always maintain the goodwill of the customer and promote the sale of Company products to existing and potential customers

🎯 Exigences

• Bachelor’s degree in a related field and 5+ years of relevant work experience OR 11 years of relevant experience, OR an equivalent combination of education and experience • Five plus years of related work experience • Ability to travel up to 60% and overnight

🏖️ Avantages

• Competitive total rewards package • Support for team member growth and success

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