Manager – U.S. Life Information Systems

🕒 il y a 1 mois

🌽 Illinois – Distant

🌽 Illinois – Remote

⏰ Temps Plein

🟠 Senior

🔴 Expert

👔 Manager

👻 Score fantôme 18%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Pan-American Life Insurance Group

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 1911

🏥 Santé

💼 Conseil

📣 Marketing

Healthcare • Consulting • Marketing

Le Groupe d'Assurance Pan-American Life est un fournisseur de confiance de solutions d'assurance pour les particuliers, les employeurs, les sponsors, les agents et les courtiers. Avec plus de 110 ans d'expérience, l'entreprise se concentre sur la protection de la stabilité financière et la sécurité des proches à travers une variété de produits d'assurance vie, santé et accident. Ils proposent également des plans d'avantages sociaux personnalisés pour aider les entreprises à recruter et à retenir des talents de haute qualité. La société opère dans de nombreux pays, fournissant des services d'assurance fiables qui mettent l'accent sur la stabilité et la sécurité financière.

Description

• Lead Business Systems Analysts in developing requirements, user stories, acceptance criteria, workflows, and solution documentation • Partner with business stakeholders to define scope, business value, risks, process improvements, and technology solutions • Manage projects, application enhancements, operational initiatives, timelines, dependencies, risks, issues, and stakeholder communications • Partner with Product Owners, Scrum Masters, QA teams, developers, vendors, and business stakeholders to prepare work for execution • Support Agile and Scrum practices, including backlog refinement, sprint planning, story reviews, delivery planning, and retrospectives • Oversee application support, issue triage, defect review, enhancement intake, service requests, and stakeholder communications • Prioritize production issues, recurring problems, operational risks, and support needs through resolution • Partner on incident management, root cause analysis, testing, release readiness, operational handoff, and SDLC/change compliance • Set team goals, expectations, responsibilities, deadlines, and performance plans • Provide leadership, coaching, mentoring, performance management, development support, and work assignments • Build relationships with business partners, IT leadership, vendors, project teams, and stakeholders • Monitor budgets, expenses, standards, governance practices, and continuous improvement initiatives • Maintain standards for business analysis deliverables, project documentation, intake processes, reporting, delivery governance, and SDLC/change expectations • Identify opportunities to streamline intake, reporting, documentation, testing coordination, and operational processes

🎯 Exigences

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field preferred; equivalent experience may be considered • 7+ years of relevant IT experience, including business analysis, application support, SDLC delivery, technology implementation, or production support • 3+ years of leadership, supervisory, project management, or delivery management experience • Experience working within life insurance, financial services, or another regulated industry • Experience working with Agile, Scrum, or hybrid delivery methodologies • Experience collaborating with remote teams, vendors, and cross-functional stakeholders • Familiarity with Jira, Confluence, ServiceNow, Azure DevOps, or Microsoft Planner preferred • Bilingual English/Spanish skills preferred • Strong leadership, coaching, and team development skills • Excellent analytical, problem-solving, and decision-making abilities • Strong stakeholder management and relationship-building capabilities • Effective verbal and written communication skills • Ability to manage multiple priorities in a fast-paced environment • Experience leading cross-functional teams and driving organizational alignment • Strong understanding of SDLC, application delivery, governance, and operational support practices

🏖️ Avantages

• Competitive compensation package (base salary & bonus) • Comprehensive benefits, including medical, dental, vision, 401(k), paid time off, and tuition reimbursement • Medical and dental coverage effective the first of the month following 30 days of service • Flexible work environment that supports work-life balance • Opportunities for professional growth and career development within a global organization