Account Manager – Small Business

🕒 il y a 29 jours

🇺🇸 États-Unis – Télétravail

💵 $117 500 / an

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

💰 Responsable de comptes

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PandaDoc

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 2011

☁️ SaaS

🤝 B2B

⚡ Productivité

💰 Series C en 2021-09

SaaS • B2B • Productivity

PandaDoc est une solution complète de gestion documentaire qui aide les entreprises à rationaliser leurs workflows de documents. Elle propose un large éventail de fonctionnalités, notamment la génération de contrats personnalisés, les eSignatures, des capacités CPQ (configure, price, quote) et des outils de collaboration en temps réel. Conçue pour être simple à utiliser, PandaDoc permet aux équipes d’automatiser la création et la gestion des documents, améliorant ainsi l’efficacité et réduisant les erreurs. La plateforme s’intègre aux principaux CRM, aux passerelles de paiement et à d’autres outils pour des opérations métier fluides. Axée sur la sécurité et la conformité, PandaDoc prend en charge des transactions électroniques légales et sécurisées, ce qui en fait une solution idéale pour les entreprises souhaitant optimiser la gestion de leurs contrats.

Description

• Drive significant revenue growth within your assigned SMB portfolio by consistently exceeding monthly Net Dollar Retention (NDR) targets through strategic account management and proactive identification of expansion opportunities. • Partner closely with our Customer Success team to ensure exceptional customer adoption, proactively address their needs, and collaboratively identify opportunities for growth within their organizations. • Minimize customer churn and maximize retention by consistently delivering value, building strong relationships, and acting as a trusted advisor to your clients. • Conduct regular account health reviews with customers, clearly communicating the value they are receiving and outlining strategies for continued partnership and growth. • Develop a deep understanding of your clients' businesses, challenges, and goals to uncover opportunities for our solution to drive their success and foster long-term strategic partnerships. • Collaborate effectively with cross-functional teams (Customer Success, Legal, Accounting, Product, etc.) to ensure seamless customer experiences and address any client needs efficiently. • Provide accurate and timely weekly revenue forecasts to leadership, contributing to predictable business outcomes. • Maintain meticulous CRM hygiene by consistently updating opportunities and account information to ensure data accuracy and facilitate effective sales management. • Serve as a passionate advocate for PandaDoc, confidently demonstrating the product's value and articulating its benefits to our SMB customers. • Act as a key conduit for customer feedback, effectively communicating feature requests and product insights to our Product team and facilitating necessary meetings. • Participate in ongoing enablement and company-provided training to enhance your product knowledge, sales skills, and industry expertise.

🎯 Exigences

• 2-3+ years of proven success in a quota-carrying Account Manager or Account Executive role, ideally within the SaaS industry • Strong computer skills, previous Gong, Slack, Salesforce, SalesLoft and/or PandaDoc experience • Proven ability to accurately forecast revenue and contribute to reliable business projections • A consistent track record of exceeding sales targets and achieving measurable results • Familiarity with the SMB market and the unique challenges and opportunities within this segment.

🏖️ Avantages

• Employees may be able to purchase company stock (or receive annual bonuses) • Employees (and their families) may enroll in the company's medical, dental, vision, short & long term disability, life insurance, FSA and 401k plans. • Employees will also receive 13.34+ hours of paid time off per month • 6 self care days • birthday PTO day • 10 company paid holidays off per year