Senior Product Manager – B2B/SaaS

🕒 il y a 20 jours

🇩🇪 Allemagne – Télétravail

⏰ Temps Plein

🟠 Senior

✅ Responsable Produit

👻 Score fantôme 12%

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🗣️🇩🇪 Allemand requis

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of PAQATO

PAQATO

11 - 50 employés

Fondée en 2015

📦 Logistique

📣 Marketing

💼 Conseil

Logistics • Marketing • Consulting

PAQATO est une entreprise SaaS qui fournit des outils de communication automatisée après-achat et de marketing axés sur la logistique pour les détaillants en ligne. Elle offre une communication proactive sur les expéditions, des pages Track & Trace personnalisées, des analyses et un contrôle des expéditions alimentés par l'intelligence d'affaires, ainsi qu'un portail de retours entièrement digital pour réduire les demandes de service, diminuer les taux de retour et stimuler les revenus de vente croisée et supplémentaire. PAQATO s'intègre aux plateformes de commerce électronique et aux transporteurs pour transformer les moments d'expédition en points de contact brandés qui augmentent la satisfaction client et la valeur à vie du client.

Description

• Own PAQATO's product strategy, product vision, and roadmap, ensuring product decisions support company goals • Prioritize the delivery backlog and make informed trade-off decisions among customer needs, technical effort, economic feasibility, and strategic value • Conduct customer conversations, discovery interviews, and requirements analyses • Translate requirements into user stories, acceptance criteria, and actionable tickets for the development team • Serve as the primary contact for development questions and assess technical and functional feasibility with the Tech Lead and UX • Guide features from conception through implementation, testing, QA, acceptance, and release • Coordinate go-to-market and launch communications with Customer Success and Marketing • Create or coordinate release notes, product documentation, and customer-facing product communications • Analyze the market, competition, and customer feedback to identify product development opportunities • Collaborate closely with executive management, Tech, UX, Customer Success, Sales, and Marketing • Ensure transparency regarding priorities, progress, and decisions • Use modern tools, AI applications, and automation to make product work more efficient, structured, and effective

🎯 Exigences

• Successfully completed university studies in business informatics, computer science, business administration, or a comparable qualification • Several years of experience as a Product Manager or Product Owner, ideally in a B2B SaaS environment • Experience with strategic product responsibility, roadmap work, and market positioning • Proficiency in backlog management, prioritization, and writing user stories and acceptance criteria • Good technical understanding of web applications, APIs, and data models • Willingness to test, critically review, and formally accept features • Structured, independent, solution-oriented, and hands-on working style • Ability to confidently lead meetings, align stakeholders, moderate discussions, and bring people together • Knowledge of agile methods such as Kanban or Scrum • Experience with tools such as Jira, Confluence, Notion, or comparable systems • Enjoyment of conducting customer conversations and deriving product improvements from user needs • Confident use of LLM tools, AI applications, and workflow automation, or strong interest in actively using them • Negotiation-level German and good English • Nice to have: experience in e-commerce, shipping, post-purchase communication, or logistics • Nice to have: experience with product metrics and collaboration with Data Analytics teams • Nice to have: experience with mockups or prototypes, for example in Figma or AI-supported tools • Nice to have: experience with information security, data protection, or ISMS topics • Nice to have: basic knowledge of GitHub or technical product workflows • Nice to have: experience creating product videos, help documentation, or release communications • Nice to have: experience guiding working students or junior team members

🏖️ Avantages

• Flexible working hours and flexible work location, including home office or office • Team events and shared activities • Access to a tech-focused campus with neighborhood collaborations • A responsible product role with substantial scope for shaping the product • Direct influence on roadmap, prioritization, and product development • Short decision-making paths • Opportunities for autonomous work and professional development • Modern tools, agile working methods, and openness to AI-supported processes • Opportunity to help shape a product that creates real customer value

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