Operations Coordinator

🕒 il y a 10 jours

🐊 Florida, Illinois, +1 états de plus – Distant

🐊 Florida – Remote 🌽 Illinois – Remote 🤠 Texas – Remote

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

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Paradigm

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 1991

☁️ SaaS

💰 Private equity en 2025-08

SaaS

Paradigm est une entreprise dont l'application web accessible au public n'affichait que le message : "Chargement de l'application... Votre navigateur web doit avoir JavaScript activé pour que cette application s'affiche correctement. " Aucune information supplémentaire sur ses produits, services ou son orientation de marché n'était disponible à partir du contenu fourni. Basé sur la présence d'une application web mais en l'absence de détails supplémentaires, aucun produit, secteur ou clientèle définitifs ne peuvent être déterminés à partir des données fournies.

Description

• Providing administrative system support across all risk solutions products. • Executing key operational processes to ensure the smooth operation of all systems. • Assisting with the execution of follow-up tasks derived from quality review audits or functions. • Providing technical assistance to production and quality staff regarding systems support for all contracts across risk products. • Ensuring data integrity through various cleanup projects related to injured worker contracts and clients. • Tracking all customer deliverables to ensure timely submissions that meet the company’s Standards of Performance. • Initiating appropriate action plans for late reports, contracts, or necessary task updates. • Participating in the report review process as required by established workflow procedures. • Collaborating with other internal departments (Budgeting and Data Analytics, Bill Review, and Accounting) to address and resolve specific patient/provider issues that may require data updates. • Participating in company projects that require representation from the Clinical Solutions Delivery teams, as requested by management. • Engaging and facilitating discussions with internal and external personnel regarding assigned administrative tasks. • Performing other administrative duties as requested, including uploading records into ECL, documenting and archiving patient notes, researching patient-specific issues, and tracking deliverables as needed. • Complying with Paradigm IT security requirements and policies.

🎯 Exigences

• Bachelor’s degree from an accredited educational institution preferred. • Two to five years progressively responsible customer service experience. • Related experience in provider relations or health care preferred. • Strong medical background preferred, including comprehensive understanding of medical terminology and health care principles and practices. • Demonstrated ability to multi-task in a fast-paced work environment. • Experience with various computer applications including Microsoft Office, Outlook, WORD and Excel. • Excellent oral communication skills and phone presence. • Ability to read and comprehend instructions, correspondence, memos, and medical/patient reports. • Ability to write correspondence and memos and utilize e-mail communication effectively. • Ability to present information in one-on-one and small group situations. • Excellent analytical skills -- ability to define problems, collect data, establish facts, and draw valid conclusions; ability to interpret a variety of instructions and deal with abstract and concrete variables; demonstrated ability to analyze difficult situations, problems, and data; use good judgment and decision making. • Any combination of education/experience and knowledge that demonstrates the ability to perform the functions of the position will be accepted.