Restaurant Group Product Manager

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PAR Technology

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 1982

🏢 Entreprise

☁️ SaaS

Hospitality • Enterprise • SaaS

PAR Technology est une entreprise qui propose une suite complète de solutions technologiques destinées aux secteurs de la restauration et de l'hôtellerie. Leurs offres incluent des systèmes de point de vente (POS), des plateformes de commande numérique, des services de paiement et des solutions de fidélisation clients. PAR Technology vise à optimiser les opérations des restaurants grâce à des technologies basées sur le cloud qui améliorent la rapidité du service, réduisent les temps d'attente et enrichissent l'expérience globale des clients. Ils s'adressent à divers environnements tels que la restauration rapide, fast-casual, cinémas, casinos, parcs à thème, établissements hôteliers et commerces de proximité. En intégrant divers processus du front-office au back-office, PAR Technology soutient une expérience de commerce unifié pour les entreprises et sociétés aspirant à la croissance.

Description

• Direct and manage enterprise solution projects with full accountability • Establish and maintain cross-functional project leadership with customers, vendors, and third-party consultants to complete projects on time and on budget • Identify and manage issues, risks, project dependencies, milestones, and critical path to achieve projected outcomes • Define, verify, and control scope, and negotiate scope changes with customers • Direct, motivate, and lead project team members • Manage exceptions and escalation of issues that impact successful project outcomes • Attend and host meetings with PAR peers, customers, and third-party vendors • Provide real-time and scheduled project updates via reporting, meetings, and dashboards • Maintain awareness of and preparedness to communicate project status at all times • Drive client workshops to understand requirements and desired outcomes, presenting and validating potential solutions • Document Business Requirements and Functional Solution Design with high quality and no ambiguity • Collect customer feedback and drive cross-functional alignment on prioritization, acting as the voice of the customer to internal teams such as Product and Customer Success

🎯 Exigences

• Extensive knowledge of project management methodology and processes • 5+ years of previous experience in the restaurant management or restaurant technology industry • 5+ years of experience directly within the enterprise customer space • 5+ years of experience managing projects • Natural ability to prioritize and execute tasks in a high-pressure environment • Experience working with a globally based project team • Ability to resolve project resource challenges • Exceptional ability to prioritize based on highest value to customers and PAR, aligning with business objectives and strategy • Exceptional organizational skills with the flexibility to adjust to quickly evolving business needs • Excellent communication skills • PMP certification preferred • Experience with Microsoft Office, Jotform, Slack, and Monday.com preferred

🏖️ Avantages

• Offers Bonus