Senior Account Representative, SMB – South

🕒 il y a 21 jours

🇩🇪 Allemagne – Télétravail

⏰ Temps Plein

🟠 Senior

💰 Responsable de comptes

👻 Score fantôme 21%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Configurer une alerte email pour les nouveaux emplois

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV

PayPal

Site WebLinkedInTous les Emplois

10 000+ employés

🛍️ eCommerce

💳 Fintech

eCommerce • Fintech

description traduite de l'entreprise

Description

• Own end-to-end commercial relationships for a portfolio of approximately 80 higher-value SMB merchants • Identify opportunities to deepen relationships and expand product adoption • Solve merchant needs to protect and grow transaction margin • Collaborate internally to influence process quality and efficiency • Determine appropriate actions and consider alternative solutions • Develop tailored account plans and commercial strategies • Use AI-powered tools to identify growth, cross-sell, and risk signals • Maintain accurate pipeline, forecast, and portfolio health reporting • Support less experienced account management colleagues by sharing effective practices • Coordinate internal teams to resolve merchant needs and address ambiguous issues without established playbooks

🎯 Exigences

• 3+ years relevant experience and a Bachelor’s degree OR any equivalent combination of education and experience • 5+ years of relevant experience and a Bachelor’s degree, or an equivalent combination of education and experience • Track record of owning high-value or strategic customer relationships and commercial outcomes • Quantifiable experience retaining and growing a complex book of business through cross-sell, upsell, or wallet-share growth • Comfortable using AI and commercial data to prioritize opportunities and identify churn or decline risks • Ability to work beyond standard playbooks, weigh alternatives, and reach commercially sound outcomes on ambiguous merchant issues • Strong internal collaboration skills • Ability to maintain clear account plans and forecasts and close out actions reliably • Ability to acquire, manage, and expand relationships with small and medium-sized merchants • Analytical skills and judgment to recommend appropriate solutions

🏖️ Avantages

• Generous paid time off • Healthcare coverage for you and your family • Resources to create financial security • Mental health support resources • Flexible, balanced work culture • Choice-based wellbeing programs supporting physical, emotional, and financial wellbeing