Technology Solutions Specialist

Emploi pas sur LinkedIn

🔥 il y a 5 heures

🏖️ New Jersey – Distant

infoinfo

💵 $90 000 - $100 000 / an

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

🗣️🇺🇸🇬🇧 Anglais requis

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Pearson VUE

1001 - 5000 employés

Fondée en 1994

💼 Conseil

🏥 Santé

📦 Logistique

Consulting • Healthcare • Logistics

Pearson VUE est un leader mondial des tests informatisés, offrant une vaste gamme d'examens de certification pour divers secteurs. Ils soutiennent les candidats et les propriétaires de tests en proposant des ressources, des options de programmation et des aménagements spéciaux pour assurer un accès équitable aux tests. Leur mission est de responsabiliser les candidats et d'enrichir les communautés à travers la réalisation d'examens critiques qui valident les compétences et les connaissances professionnelles, contribuant à l'avancement des carrières et aux normes de l'industrie.

Description

• Lead requirements elicitation for assigned initiatives, enhancements, operational improvements, and system changes • Translate business needs into functional and non-functional requirements, user stories, acceptance criteria, process flows, data mappings, and system behavior documentation • Use approved AI tools for requirement drafting, stakeholder synthesis, user story refinement, gap analysis, and process documentation • Use AI-supported data analysis to identify trends, anomalies, workflow pain points, operational bottlenecks, and reporting insights • Analyze current-state processes and recommend future-state improvements • Evaluate system impacts across applications, integrations, APIs, data stores, reporting tools, and downstream business processes • Decompose requirements into backlog items, user stories, and technical tickets with cross-functional stakeholders • Facilitate or contribute to backlog refinement, data alignment sessions, demos, and stakeholder requirement reviews • Maintain product/process documentation, API or endpoint notes, data mappings, meeting decisions, assumptions, and open questions as a single source of truth • Communicate scope, risks, dependencies, trade-offs, and requirement decisions to business and technology stakeholders • Identify opportunities for process automation, workflow standardization, manual-effort reduction, and improved reporting • Support validation readiness by ensuring requirements and acceptance criteria are clear • Identify processes for automation or AI-enabled improvement

🎯 Exigences

• Bachelor’s degree in Business, Information Systems, Computer Science, Technology, Data Analytics, or related field, or equivalent practical experience • Typically 2–3 years of business analysis, business systems analysis, product analysis, systems analysis, data analysis, or technology delivery experience • Strong requirements elicitation, analysis, documentation, and management • Ability to translate business language into clear system requirements and technical implementation context • Working knowledge of system integrations, APIs, data mappings, data validation, and reporting needs • Strong analytical, critical thinking, and problem-solving skills • Ability to facilitate stakeholder conversations and manage competing priorities • Clear communication with technical and non-technical audiences • Ability to work independently within assigned scope and escalate risks appropriately • Familiarity with Agile ceremonies, backlog refinement, sprint planning, demos, and release readiness • Practical understanding of information security, data privacy, and operational controls • Experience with Agile delivery, SDLC, Jira/Azure DevOps, Confluence/SharePoint, process mapping, and requirements lifecycle management • Experience with enterprise systems, integrations, APIs, reporting, SQL/data analysis, or operational workflow analysis preferred • IIBA certification, Agile certification, Pearson Professional Assessment partner certification/licensure, IT-related badges, and/or test assessments experience preferred but not required

🏖️ Avantages

• Eligible to participate in an annual incentive program • Benefits offered by Pearson (specific benefits provided via linked benefits information)

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