Senior Director, Subscription Services – Market Operations

🕒 il y a 10 jours

🍂 Massachusetts – Distant

🍂 Massachusetts – Remote

⏰ Temps Plein

🟠 Senior

⚙️ Opérations

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Perch Energy

Site WebLinkedInTous les Emplois

11 - 50 employés

Fondée en 2021

⚡ Énergie

☁️ SaaS

👥 B2C

💰 €30 000 000 Series B - Perch Energy en 2023-10

Energy • SaaS • B2C

Perch Energy est une entreprise qui connecte les locataires, propriétaires et entreprises aux programmes solaires communautaires de l'État, permettant aux abonnés de bénéficier de factures d'électricité réduites sans installer de panneaux solaires sur leurs toits. Perch gère les abonnements solaires communautaires : trouver des fermes solaires locales, associer les clients, gérer l'analyse des comptes des services publics, le crédit et la facturation pour le compte des propriétaires de fermes solaires. Ils mettent l'accent sur la réalisation d'économies (typiquement 5-15 %, plus élevé pour certains bénéficiaires d'aides gouvernementales), les avantages environnementaux et l'équité énergétique. Perch a géré plus de 1 000 projets solaires et revendique plus de 90 millions de dollars d'économies réalisées pour plus de 500 000 foyers équivalents. Leur revenu provient des contrats avec les propriétaires de fermes solaires pour intégrer et gérer les abonnés.

Description

• Lead & inspire a team of managers and analysts to deliver best in class subscription management and market operations services for our developer community • Identify areas of opportunity to streamline the business via Artificial Intelligence (AI) • Serve as the Subject Matter Expert for sizing & allocation, banking management, subscriber & project compliance across all markets • Establish best practices to achieve and maintain KPIs related to project fill rate, bank management, issue resolution, compliance and utilization • Collaborate closely with global employee network to ensure timely delivery of allocation submissions • Work cross functionally to ensure subscriber allocation to projects meet LMI criteria’s for IRA and ITC, and large offtake subscribers are aligned to creditworthiness and underwriting requirements • Collaborate with Sales & Onboarding to deliver and maintain min 98% portfolio fill rate • Refine and redeploy enhanced utility engagement & issue resolution processes to support faster resolution of data and allocation issues • Collaborate with Policy, Legal and Compliance to standardize compliance management processes, and to maintain compliance with general operations, filing deadlines, and responsiveness to regulatory agencies • Maintain Subscription Management Handbook, ensuring timely updates to reflect external or internal changes to policies and procedures • Ensure effective Bank Management execution on a monthly and seasonal basis, where applicable • Serve as a key stakeholder for ongoing migration and ingestion of large community solar portfolios • Lead team of skilled managers and analyst through due diligence for prospective M&A or portfolio transfer opportunities • Work closely with the Chief Operating Officer to simply and standardize processes across Operations

🎯 Exigences

• Bachelor's Degree in Economics, Energy, Finance, Business or Administration or a closely related degree. Master’s degree considered a plus • 4+ years of Community Solar experience, preferably in Subscription Management, or Enrollments, Billing, Underwriting, QC or Onboarding • Must be able to demonstrate high competency in cost and usage based - sizing, and bank optimization strategies, with strong subscription management expertise specifically in Oregon, Virginia, Illinois, Massachusetts, New York, and New Mexico • Must have strong existing utility relationships or liaisons in key markets and possess knowledge of Anchor, Large Commercial, and LMI requirements in all market • Advanced MS Excel & Powerpoint is required. • Salesforce experience, data management, BI tools, and proficiency with SQL a plus. • Strong analytics skills, rigorous attention to detail is a must. • Solid presentation skills with high quality execution of deliverables • Proven track record of strong cross team collaboration • Ability to problem solve, find creative solutions, troubleshoot and build out best practices • Be flexible and excited to work in a fast-paced environment with evolving needs

🏖️ Avantages

• A remote-first culture – work where you’re most productive and comfortable • Flexible paid time off – take time to recharge when you need it, no explanations required • 13 company holidays and Summer Fridays – built-in long weekends and early logoffs to soak up the sunshine • 12 weeks of paid parental leave – time to focus on your growing family without missing a beat • 80–95% company-paid medical, dental, and vision coverage – we've got you (and your loved ones) covered