Vice President, Commercial Strategy

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PerfectServe

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 2003

⚕️ Assurance santé

☁️ SaaS

💰 Private Equity Round en 2018-05

Healthcare Insurance • SaaS

PerfectServe est une entreprise de technologie de la santé qui se spécialise dans les solutions de communication et de collaboration cliniques. L'entreprise fournit des outils pour améliorer la communication entre les professionnels de santé, optimiser les flux de travail cliniques et renforcer l'engagement des patients. Ses produits incluent des services de réponse médicale, la planification des prestataires et une console d'opérateur de santé, tous conçus pour assurer une communication efficace et sécurisée dans les divers contextes de soins. PerfectServe vise à réduire les contraintes administratives et à soutenir le bien-être des prestataires tout en maintenant la conformité avec les réglementations de l'industrie. Fiable pour plus de 30 000 organisations de santé, PerfectServe s'intègre aux systèmes de santé existants pour optimiser la planification des prestataires, améliorer la communication avec les patients et leurs familles et permettre les soins virtuels.

Description

• Define where PerfectServe will compete across segments, customer profiles, and solution areas • Establish clear strategic choices and tradeoffs to guide investment and focus • Shape how the company wins in the market, including go-to-market approach and growth priorities • Define ideal customer profile and segmentation strategy • Own the strategic view of customer mix across segments, deal size, and lifecycle stage • Recommend where to focus, expand, or deprioritize based on growth potential and performance • Define strategy for priority growth areas, including non-acute care, ambulatory, and ASCs • Identify and prioritize expansion opportunities across new markets and existing customers • Establish clear entry strategies and growth priorities for targeted segments • Provide commercial perspective on the potential impact of strategic partnerships • Assess alignment to ICP, segments, and growth priorities • Frame where partnerships can meaningfully contribute to growth and where they will not scale • Bring visibility to how partnerships contribute to pipeline, expansion, and revenue • Own development of commercial narratives for board and executive audiences • Synthesize pipeline, performance, and market dynamics into clear, actionable insights • Partner with the CRO to frame growth strategy, risks, and opportunities • Operate as a strategic extension of the CRO, supporting prioritization and decision making • Provide structured analysis to inform resource allocation and growth investments • Act as a connector across Sales, Marketing, Product, Customer Success, and Strategy • Define go-to-market strategy across segments, personas, and solution areas • Establish commercial plays and coverage models at a strategic level • Set direction for positioning, packaging, and pricing in partnership with Product and Marketing • Provide commercial input into product positioning, packaging, and roadmap priorities • Ensure market and customer insights are reflected in strategic recommendations • Partner with RevOps and Finance on segmentation models, cohort analysis, and forecasting • Use data to refine strategy and inform commercial priorities • Leverage tools such as Claude to enhance analysis and scenario modeling • Introduce AI-enabled approaches to improve speed and quality of decision making

🎯 Exigences

• 10+ years in commercial strategy, go-to-market leadership, or management consulting • Experience in healthcare technology or complex enterprise environments preferred • Proven ability to operate at both executive strategy and field-adjacent levels • Strong experience supporting executive leadership and board preparation • Experience with segmentation, analytics, and commercial modeling • Familiarity with AI tools such as Claude • Exceptional communication and influence skills

🏖️ Avantages

• Remote first work environment • Health, Dental, Vision, Life and Disability Insurance options available day one. • 401K - with match and immediately vested. • 17 company holidays, 2 floating holidays plus competitive paid time off policy • Internal Advancement Opportunities