Client Account Lead

🕒 il y a 1 jour

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟠 Senior

💰 Responsable de comptes

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phData

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 2014

🤖 Intelligence artificielle

☁️ SaaS

🏢 Entreprise

💰 €2 500 000 Seed Round en 2018-03

Artificial Intelligence • SaaS • Enterprise

phData est une entreprise spécialisée dans la fourniture de solutions d'ingénierie de données, d'analytique et de migration vers le cloud. Elle propose des services comprenant des stratégies d'IA et d'apprentissage automatique, d'analytique et de visualisation, ainsi que des opérations élastiques pour aider les entreprises à construire et à mettre en œuvre des produits et applications de données modernes. phData est un partenaire d'élite de Snowflake et fournit des services de conseil de bout en bout pour développer des applications de données modernes et traiter efficacement de vastes ensembles de données. Elle répond aux besoins d'industries telles que la santé, les services financiers et la fabrication en optimisant les plateformes de données et en fournissant des informations exploitables grâce à une technologie de pointe et une expertise avérée.

Description

• Own and drive account strategy, delivery, and growth for a large, strategic account, executing long-term growth plans aligned to client goals and phData's capabilities. • Serve as the senior account leader, accountable for client satisfaction, revenue growth, delivery quality, and executive relationship management. • Translate client business objectives into strategic programs spanning data platforms, pipelines, governance, analytics, and AI in partnership with engineering and ML teams. • Help clients address critical priorities such as customer intelligence, demand forecasting, personalization, loyalty analytics, and operational efficiency. • Ensure engagements are delivered on time, within scope, and with measurable business value. • Collaborate with cross-functional partners across Go-to-Market, Delivery, Finance, and Partner teams to align on account health and future opportunity. • Provide strategic leadership during executive meetings, QBRs, and roadmap discussions, positioning phData as a trusted advisor to both business and technology stakeholders. • Partner with ecosystem providers such as Snowflake, AWS, and Anthropic to bring added value to the client. • Mentor team members and foster a culture of learning, feedback, and continuous improvement. • Contribute to internal playbooks, account planning frameworks, and repeatable patterns for driving AI & Data outcomes in Retail, CPG, and Hospitality. • Share best practices and client insights to improve phData's engagement model and delivery excellence.

🎯 Exigences

• 10+ years in consulting, professional services, or client-facing roles with direct accountability for strategic account growth and executive engagement. • Proven experience leading and growing relationships within Retail, CPG, and/or Hospitality accounts at the enterprise level. • Domain expertise in Retail, CPG, and/or Hospitality, with the ability to connect client pain points to AI & Data solutions. • Experience collaborating with data engineering, analytics, and ML teams to oversee delivery of modern data platforms, pipelines, and AI solutions. • Strong executive communication and presence, with experience leading QBRs, workshops, and strategic roadmap discussions. • Ability to structure complex problems and drive them to resolution in a matrixed environment. • Proven track record of building CxO-level relationships and influencing strategic decisions across business and technology stakeholders. • Willingness to travel up to 50% based on client needs.

🏖️ Avantages

• Remote-First Work Environment • 401k plan with company match • Dental and Vision insurance • Home Office Equipment Stipend • Annual stipend for Learning and Development • Competitive comp, excellent benefits, Flexible PTO plus 10 Holidays (and other cool perks)