Senior Service Order Production and Delivery Specialist

🕒 il y a 3 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟠 Senior

👻 Score fantôme 10%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Pond & Company

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 1965

🏗️ Construction

💼 Conseil

Construction • Consulting

Pond & Company est un cabinet de conseil à service complet qui fournit des solutions intégrées en ingénierie, architecture, planification et gestion de la construction aux clients publics et privés depuis 1965. Avec du personnel situé à travers les États-Unis et à l'international, Pond offre des solutions sur mesure dans des secteurs tels que la défense, le pétrole et le gaz, l'industrie, l'aviation, l'énergie et le transport, et propose une expertise en conception durable et certifiée LEED.

Description

• Lead the preparation, review, formatting, and distribution of service orders • Coordinate service order production and delivery from initial request through completion and close-out • Own assigned deliverables, schedules, priorities, and follow-up activities • Track service order status, deadlines, approvals, revisions, deliverables, and action items • Collaborate with project managers and multidisciplinary project teams to gather information and resolve discrepancies • Coordinate with site managers, safety managers, quality control managers, subcontractors, and other stakeholders • Support clients and customers by addressing inquiries, coordinating requests, and providing timely follow-up • Schedule and support client, customer, subcontractor, and internal project meetings • Prepare agendas, presentations, meeting notes, action-item logs, and follow-up communications • Maintain project records, correspondence, service order documentation, and project files • Monitor project requirements and deadlines, identify issues, and communicate risks and recommended solutions • Assist with invoice support, service order tracking, status reporting, project documentation, and administrative requirements • Coordinate project close-out activities and verify completion of required documentation and deliverables • Mentor less-experienced team members and serve as a resource for process-related questions • Identify opportunities to improve workflows, documentation practices, and service order delivery processes • Work independently while maintaining communication and collaboration with project leadership and stakeholders • Perform other duties and support activities as assigned

🎯 Exigences

• At least five years of relevant experience in project coordination, project administration, customer service, operations support, construction, engineering, facilities, or a related field • Demonstrated experience coordinating service orders, project documentation, customer requests, or similar project delivery activities • Proven ability to independently lead assigned tasks, manage deliverables, and coordinate multiple priorities and deadlines • Strong customer-service orientation and ability to establish and maintain productive working relationships • Excellent written and verbal communication skills • Strong organizational skills and attention to detail • Ability to identify potential issues, resolve complex coordination challenges, and escalate risks appropriately • Ability to mentor colleagues and provide day-to-day guidance without formal personnel management responsibilities • Ability to exercise sound judgment, take initiative, and work independently with minimal supervision • Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint • Experience with Adobe Acrobat preferred; Newforma experience is a plus • Ability to learn and apply technical project terminology, contractual requirements, and client-specific processes • Ability to adapt to changing priorities in a fast-paced project environment • Bachelor’s degree from an accredited college or university preferred • Preferred experience supporting engineering, construction, environmental, infrastructure, federal, energy, facilities, or other technical projects • Preferred experience with project management, accounting, or enterprise resource planning systems • Preferred experience coordinating meetings, maintaining action-item logs, tracking deliverables, and supporting project close-out activities • Preferred experience working under client contracts, task orders, service agreements, or similar structured project arrangements • Preferred experience as a lead coordinator or senior resource for project administration, service delivery, or operational support • Demonstrated success improving administrative workflows, standardizing processes, or mentoring less-experienced team members