Specialist, Cisco Services – Renewals

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

👻 Score fantôme 25%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Presidio

Site WebLinkedInTous les Emplois

1001 - 5000 employés

💼 Conseil

📦 Logistique

🤖 Intelligence artificielle

💰 Private equity en 2011-05

Consulting • Logistics • Artificial Intelligence

<Presidio> est un fournisseur mondial de services et de solutions technologiques qui conçoit, implémente et gère des plateformes numériques agiles et sécurisées pour les clients d'entreprise. Il aide les organisations à accélérer leur transformation numérique à travers la migration et la gestion dans le cloud, l'IA et l'ingénierie des données, la cybersécurité, le réseau et l'infrastructure, la collaboration et les services de cycle de vie gérés. Presidio propose également des modèles d'approvisionnement, de financement et de consommation, des solutions spécifiques à l'industrie et un soutien opérationnel pour les clients des secteurs réglementé et public.

Description

• Proactively manage customer Cisco renewals and timelines for assigned accounts • Review renewals for upsell opportunities, position new offers, and create and present quotes/proposals • Participate in Presidio/OEM strategy meetings concerning renewals, multi-year agreements, Enterprise Agreements, and strategic programs • Present offerings in customer-facing meetings, address questions, and drive opportunities to closure • Support the Services EA sales cycle by identifying qualified target customers, building renewal comparison quotes, and scoping CX proposal install bases in EAMP • Prepare customers for Services EA True Forwards, validate inventory changes, assist with budgetary estimates, and coordinate with Cisco asset management teams • Maintain and reconcile end-user Cisco contract inventory and proactively manage the process • Triage Cisco services questions and issues internally and externally • Promote and develop the Cisco service practice with regional management, account executives, and cross-functional teams • Forecast the renewals pipeline with Account Executives • Collaborate with manufacturer representatives to secure pricing, ensure timely renewals, and maintain accurate forecasting • Review and maintain accurate, consolidated contracts and manage customer access • Prepare and process orders using internal tools • Track orders through completion, escalate as required, and ensure accurate booking • Prepare and deliver Quarterly Business Reviews to clients as required

🎯 Exigences

• Bachelor's degree or equivalent experience and/or military experience • Proficient in Microsoft Excel and MS applications • Strong written and verbal communication skills • Ability to work independently and in a cross functional team environment • Strong knowledge of Cisco services, contracts, and Enterprise Agreements • Familiarity with Cisco asset/contract management systems, including CCWR and EAMP • Knowledge of service lifecycle management and subscription models • Preferred: 3+ years' experience in a support agreement renewal role • Preferred: Experience with Cisco service contracts and CX EAs, including renewals, subscriptions, and Enterprise Agreements • Preferred: Direct customer-facing experience, including presentations, QBRs, and consultative selling • Preferred: Ability to provide revenue growth through renewals and upsells • Preferred: Contract and order management experience, including tracking, reconciliation, and processing

🏖️ Avantages

• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities • Reasonable accommodations for individuals with disabilities during the employment process • Diversity and inclusion commitment • Priority referrals for protected veterans