Senior Engineer – Team Lead

🕒 il y a 7 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟠 Senior

🧑‍💻 Développeur Full-Stack

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

👻 Score fantôme 10%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Presidio

Site WebLinkedInTous les Emplois

1001 - 5000 employés

💼 Conseil

🏥 Santé

📦 Logistique

Consulting • Healthcare • Logistics

Presidio est une entreprise mondiale de solutions et services informatiques qui conçoit, implémente et gère des plateformes numériques agiles et sécurisées pour aider les entreprises à accélérer leur transformation numérique. Ses offres incluent la migration vers le cloud et les plateformes modernes, les services gérés, l'intelligence artificielle et l'analyse de données (y compris l'IA agentique et privée), la cybersécurité, le réseautage, la collaboration, ainsi que le financement de cycle de vie/finops et d'achat/consommation. Presidio sert les secteurs réglementés et d'entreprise tels que la santé, les médias et divertissement, la finance, le secteur public et les services publics.

Description

• Diagnose complex operational issues and identify root causes across cloud environments • Use AI to accelerate investigation and resolution • Build automation and AI-driven workflows to eliminate repetitive work • Learn and support evolving AWS, Azure, and GCP services • Manage cloud-native compute, storage, networking, identity, monitoring, and security services • Measure and report on automation and AI initiatives and their impact on efficiency, service delivery, customer experience, and reliability • Champion continuous improvement, innovation, operational excellence, automation, and AI-first practices • Serve as the primary technical resource for managed services customers • Drive technical conversations with customers and internal account teams • Communicate with customers about incidents, service requests, maintenance, and changes • Deliver customer service while maintaining SLA commitments • Mentor team members and lead technical initiatives • Provide technical leadership during complex incidents, troubleshooting, root cause analysis, and corrective actions • Support customer environments across AWS and Microsoft Azure, with future expansion into GCP

🎯 Exigences

• Bachelor's degree or equivalent work experience and/or military experience • 6–9 years' experience troubleshooting and managing core services in both AWS and Azure, including compute, networking, identity, storage, monitoring, and security • 3+ years' developing automation solutions using Python, PowerShell, APIs, workflows, or orchestration tools • 3+ years' experience supporting enterprise infrastructure, cloud operations, managed services, or platform engineering environments • Demonstrated ability to leverage AI tools, assistants, and automation platforms to improve operational efficiency and accelerate problem resolution • Experience consuming and integrating REST APIs and cloud-native services • Strong analytical and systems-thinking skills with ability to diagnose complex technical issues • Strong written and verbal communication skills • Must be eligible to support public sector customers and successfully complete required criminal history, fingerprint-based, or other customer-mandated background investigations • Must be a US Citizen • Proof of active certification(s) is required • Preferred: experience working in AWS/Azure MSP roles • Preferred: experience building AI-powered operational workflows and intelligent automation solutions • Preferred: experience with LLMs, generative AI platforms, and AI assistants • Preferred: experience integrating Amazon Bedrock, Azure OpenAI, Anthropic Claude, OpenAI APIs, or similar platforms • Preferred: experience developing agentic workflows, AI orchestration frameworks, or autonomous operational processes • Preferred: experience with AIOps platforms, observability tools, and intelligent event correlation systems • Preferred: experience building knowledge retrieval, RAG, or AI-assisted support solutions • Preferred: AWS, Azure, or GCP certifications

🏖️ Avantages

• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities • Reasonable accommodations for individuals with disabilities • Opportunity to work with generative AI, cloud solutions, cybersecurity, automation, and next-generation infrastructure • Collaborative culture of thinkers, builders, and collaborators • Professional impact through AI-driven analytics, cloud solutions, cybersecurity, digital transformation, and cloud computing