Specialist, Cisco Services and Renewals – SLED

🕒 il y a 24 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🦅 Parrain de Visa H1B

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👻 Score fantôme 12%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Presidio

Presidio

1001 - 5000 employés

💼 Conseil

🏥 Santé

📦 Logistique

Consulting • Healthcare • Logistics

Presidio est une entreprise mondiale de solutions et services informatiques qui conçoit, implémente et gère des plateformes numériques agiles et sécurisées pour aider les entreprises à accélérer leur transformation numérique. Ses offres incluent la migration vers le cloud et les plateformes modernes, les services gérés, l'intelligence artificielle et l'analyse de données (y compris l'IA agentique et privée), la cybersécurité, le réseautage, la collaboration, ainsi que le financement de cycle de vie/finops et d'achat/consommation. Presidio sert les secteurs réglementés et d'entreprise tels que la santé, les médias et divertissement, la finance, le secteur public et les services publics.

Description

• Proactively manage customer Cisco renewals and timeline for assigned account base • Review renewals for upsell opportunities, position new offers, create and present quotes/proposals • Participate in joint Presidio/OEM strategy meetings relating to renewal (multi-year, transition to Enterprise Agreements and additional strategic programs) • Participate in customer facing meetings to present offerings, address questions, and drive opportunities to closure • Maintain and reconcile end-user’s Cisco contract inventory and proactively manage this process quarterly, annually, etc. • Collaborate with manufacturer reps to secure pricing, ensure timely renewals and accurate forecasting

🎯 Exigences

• 3+ years’ experience in a support agreement renewal role • Proficient in Microsoft Excel and MS applications • Strong knowledge of Cisco services, contracts, and Enterprise Agreements • Experience with Cisco service contracts and CX EA’s (renewals, subscriptions, Enterprise Agreements) • Strong written and verbal communication skills • Ability to work independently and in a cross functional team environment • Familiarity with Cisco asset/contract management systems (e.g., CCWR, EAMP) • Knowledge of service lifecycle management and subscription models

🏖️ Avantages

• Health insurance • Professional development opportunities • Flexible work arrangements

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