Senior Product Manager

🕒 il y a 1 jour

🌵 Arizona, Utah – Distant

🌵 Arizona – Remote ⛷️ Utah – Remote

⏰ Temps Plein

🟠 Senior

✅ Responsable Produit

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Progressive Leasing

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 1999

💼 Conseil

📦 Logistique

🛒 Commerce de détail

Consulting • Logistics • Retail

Progressive Leasing est une entreprise qui propose des options d'achat en location avec option d'achat pour les consommateurs pouvant avoir un crédit moins que parfait. Elle offre un moyen pratique et flexible pour les clients d'acquérir des articles tels que des meubles, de l'électronique, des bijoux, des pneus et des roues, des appareils mobiles, des électroménagers et des matelas dans des milliers de points de vente à travers le pays. Leur processus de souscription prend en compte divers points de données tels que les revenus et l'historique bancaire au lieu de se fier uniquement aux scores de crédit, permettant ainsi à davantage de personnes d'être approuvées. Avec des options de planification de paiements automatiques, les clients peuvent aligner les paiements sur leurs jours de paie, améliorant ainsi la facilité et l'accessibilité financière.

Description

• Solve difficult problems by bringing innovative solutions • Assess risks and opportunities using sound judgment and provide data-informed written narratives • Engage constructively with engineers, designers, peers, and company leaders • Develop and maintain a product roadmap through stakeholder and customer engagement • Improve the post-approval customer experience • Lead cross-functional initiatives to identify business problems, mitigate risk, and validate solutions through customer and market research • Define use cases, features, requirements, and acceptance criteria • Establish iterative release schedules with dependent teams • Test, measure, and iterate on product experiences • Identify friction points and drive data-grounded incremental improvements • Manage stakeholder expectations and communicate timelines, blockers, successes, and failures • Analyze product feature performance • Establish organizational buy-in and maintain communication across functional areas

🎯 Exigences

• 5 to 7 years of experience in software Product Management • Experience owning and managing post-approval or account management products in a consumer-facing digital environment • Ability to design and iterate on self-service experiences across web and mobile • Experience configuring or optimizing AI chatbot workflows for self-service customer resolution • Familiarity with financial services or fintech products, including payment flows, lease or loan lifecycle management, and regulatory context • Ability to move from high-level strategy to detailed execution • Exceptional communication skills, including listening, speaking, collaborating, writing, and presenting • High integrity and ambition to pursue the best possible product and service • Ability to self-motivate, self-direct, and remain flexible in a fast-paced environment • Passion for innovating new products • Bachelor's degree or equivalent work experience • Payment or billing product experience (preferred) • Experience with customer notification systems using push, email, or SMS triggers (preferred) • Experience in lease-to-own, BNPL, consumer lending, or FinTech products (preferred) • Mobile and web-based product experience (preferred) • Risk product experience (preferred)

🏖️ Avantages

• Eligible for STI • Full Health Benefits; Medical/Dental/Vision/Life Insurance • Paid Parental Leave • Company Matched 401k • Paid Time Off • Paid Holidays • Paid Volunteer Hours • Employee Resource Groups (Black Inclusion Group, Women in Leadership, PRIDE, Adelante) • Employee Stock Purchase Program • Tuition Reimbursement • Charitable Gift Matching • Job required equipment and services