Field Service Technician

🕒 il y a 3 mois

🌲 North Carolina, Texas, +1 états de plus – Distant

🌲 North Carolina – Remote 🤠 Texas – Remote 🧀 Wisconsin – Remote

⏰ Temps Plein

🟠 Senior

🔴 Expert

🔧 Ingénieur Service Itinérant

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ProMach

Site WebLinkedInTous les Emplois

1001 - 5000 employés

🍽️ Alimentation et boissons

🏥 Santé

📦 Logistique

💰 Private equity en 2023-06

Food & Beverage • Healthcare • Logistics

ProMach est un fournisseur mondial d'équipements de traitement et d'emballage, de systèmes et de services d'intégration de lignes de production pour les fabricants de biens de consommation emballés et de produits pharmaceutiques. L'entreprise offre des solutions de remplissage, d'embouteillage, d'étiquetage, de codage, de robotique, de fin de ligne, de stérilisation et d'intégration de lignes clés en main à travers plusieurs marques spécialisées, soutenant les fabricants avec du matériel, de l'ingénierie et de l'intelligence numérique pour maximiser les performances des lignes de production.

Description

• Provide technical support to customers throughout the life of a machine • Provide advice and physical assistance to the customer in identifying problems associated with the operation of our equipment • Offer innovative solutions to make the customer’s operation function more efficiently and economically • On-site training of customers’ operators and technicians on set-up, operation, change-over and maintenance of the systems • Assemble component parts for the Aftermarket parts group • Engage in occasional machine rebuilds/upgrades • Research machine designs to identify non-standard parts • Respond to customers’ outreach for immediate service support • Prepare detailed trip reports for the customer and company • Prepare field time reports, expense receipts, and follow-up communication with customers • Development of machine operation manuals and troubleshooting guides • Participating in customer Factory Acceptance Tests

🎯 Exigences

• Associates Degree in related technical field or 8 years related work experience • 3+ years in custom machine manufacturing or mechanical repair/maintenance • Excellent knowledge of mechanical/electrical technical applications, specifically Allen-Bradley PLCs, servo driven motors and controls, stepper motors and controls, and pneumatic driven machinery • Ability to read and understand complex engineering designs, including wiring schematics • Packaging industry experience preferred • Strong communication skills, both written and verbal • Proficient in Microsoft Office • Problem-solver with strong independent judgment skills • Track record of successfully multitasking to meet timelines on deliverables • Ability to travel domestically and internationally up to 85%

🏖️ Avantages

• Total compensation includes your salary • Comprehensive medical/dental programs • Life insurance • Generous paid time off program • Retirement savings plan with a company match • Eligible for benefits on your first day of employment