EDI Analyst I – B2B SaaS

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Prompt Therapy Solutions Inc

Site WebLinkedInTous les Emplois

11 - 50 employés

⚕️ Assurance santé

⚡ Productivité

☁️ SaaS

Healthcare Insurance • Productivity • SaaS

Prompt Therapy Solutions Inc. est une entreprise qui fournit des solutions logicielles axées sur la thérapie, conçues pour améliorer l'efficacité et la rentabilité des cliniques. Elle propose une gamme de fonctionnalités incluant la planification assistée par l'IA, la gestion des patients, la facturation et des outils de reporting. Sa plateforme s'adresse à des structures de tailles variées, allant des cliniques en démarrage aux grandes entreprises, cherchant à optimiser les opérations cliniques et améliorer la satisfaction des patients. Les solutions d'IA de l'entreprise aident à rationaliser les flux de travail pour des rôles tels que le personnel d'accueil, les thérapeutes, les facturiers et les propriétaires de cliniques. Grâce à des analyses avancées et des processus automatisés, Prompt Therapy Solutions cherche à moderniser la gestion des pratiques et à stimuler la croissance des prestataires de thérapie.

Description

• Develop and maintain a deep understanding of our RCM/Clearinghouse capabilities to effectively respond to incoming customer inquiries across our single-channel support system • Resolve common support ticket inquiries in a timely manner. (Clearinghouse rejections, EDI Rules, ERA/EDI Application Help, etc) • Improve and advocate for customer experience by identifying opportunities to enhance our enrollment process and provided EDI/ERA support • Understand customer needs on a case by case basis to ensure a successful transition (NPI/TIN billing combinations, payer mix, unique billing rules) • Ensure ERA/EDI Enrollment Process is underway according to onboarding schedule • Provide customers with relevant enrollment paperwork and provide support if requested • Monitor accounts for rejections or issues specific to enrollment related items throughout the client's implementation

🎯 Exigences

• Working knowledge of X12 Manual (837P, 837I, 835, 276, 277) • Experience performing Healthcare EDI/ERA enrollment process from start to finish for Part A and/or Part B facilities • Experience as EDI Analyst, troubleshooting clearinghouse/payer related rejections • Clear and effective communicator with excellent verbal and written skills • Demonstrated extreme attention to detail and organizational skills • Ability to meet deadlines with a strong sense of urgency • Excellent troubleshooting and analytical skills • Self-motivated with the ability to multitask and work independently as well as in a team setting.

🏖️ Avantages

• Competitive salaries • Remote/hybrid environment • Potential equity compensation for outstanding performance • Flexible PTO • Company-wide sponsored lunches • Company paid disability and life insurance benefits • Company paid family and medical leave • Medical, dental, and vision insurance benefits • Discounted pet insurance • FSA/DCA and commuter benefits • 401k • Complimentary subscription to digital fitness classes and wellness content • Recovery suite at HQ – includes a cold plunge, sauna, and shower