Director, Forward Deployed Engineering – Epic

🕒 il y a 10 jours

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Qualified Health

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51 - 200 employés

🏥 Santé

🤖 Intelligence artificielle

☁️ SaaS

💰 €30 000 000 Seed en 2025-02

Healthcare • Artificial Intelligence • SaaS

Qualified Health est une plateforme d'IA d'entreprise native dans le domaine de la santé, unifiant les solutions d'IA, la gouvernance, les intégrations et les outils de création pour les systèmes de santé. La société offre une plateforme complète qui se connecte aux systèmes cliniques, opérationnels et financiers pour alimenter plusieurs flux de travail d'IA, propose une bibliothèque de solutions d'IA validées, des outils de création d'agents et de workflows, ainsi que des mécanismes de gouvernance, de supervision et de formation de la main-d'œuvre intégrés. Elle vise à permettre un déploiement d'IA sûr, conforme et mesurable à travers les systèmes de santé et est associée à des systèmes de santé majeurs et à des organisations d'IA ; elle annonce des déploiements rapides (15 000 utilisateurs en moins d'un mois) et un impact financier et opérationnel mesurable.

Description

• Build and lead a team of Epic Forward Deployed Engineers, setting hiring standards, mentoring the team, and establishing the playbook for how QH integrates with health system Epic environments • Serve as executive technical sponsor for 2–3 strategic health system clients, owning the integration relationship at the CIO, CMIO, and Epic Principal Trainer level • Lead solution design sessions with client Epic and clinical informatics teams to map AI output delivery paths—CDS Hooks, SMART on FHIR sidebars, In Basket via SendMessage API, HL7 MDM T02 via Epic Bridges, and FHIR R4 write-back • Own the interface delivery roadmap for each client, managing calendar-driven dependencies (Epic interface configuration is the long pole) and setting realistic expectations internally and externally • Translate client clinical workflow requirements into clear platform specifications for QH’s data engineering and product teams • Establish and maintain a reusable integration playbook across Epic modules (MyChart, Ambulatory, ClinDoc, Bridges) so each new client engagement starts faster than the last • Represent QH at client governance forums, steering committees, and executive briefings • Collaborate with internal Data and Product Engineering teams to align forward deployed integration work with the core platform roadmap

🎯 Exigences

• 8+ years in healthcare IT, Epic implementation, or clinical informatics, with at least 2 years in a leadership or principal role • Deep, hands-on experience with Epic’s integration ecosystem: Bridges (HL7 v2 interfaces), SMART on FHIR, CDS Hooks, MyChart, and In Basket / SendMessage API • Proven track record running Epic go-lives or directing implementations at Epic partner organizations, Epic consulting firms, or large health systems • Executive-level communication—comfortable presenting architecture decisions to a health system CTO, facilitating workflow design sessions with clinical champions, and debugging interface issues with an Epic analyst in the same day • Experience managing client relationships end-to-end, including scope negotiation, escalation management, and stakeholder alignment across large, matrixed health system organizations • Familiarity with FHIR R4 interoperability standards and modern EHR integration patterns • Bachelor’s degree in a technical, clinical, or healthcare-related field

🏖️ Avantages

• competitive salaries with equity packages • robust medical/dental/vision insurance • flexible working hours • hybrid work options • an inclusive environment that fosters creativity and innovation