Senior Solutions Engineer – Pre-Sales

Emploi pas sur LinkedIn

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

💵 $130 000 - $180 000 / an

⏰ Temps Plein

🟠 Senior

💻 Ingénieur Solutions

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RapDev

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2017

🤝 B2B

🏢 Entreprise

🔒 Cybersecurity

B2B • Enterprise • Cybersecurity

RapDev est une entreprise américaine de conseil et d'ingénierie B2B spécialisée dans la mise en œuvre et l'optimisation de Datadog et ServiceNow pour les clients d'entreprise. La société propose des solutions d'observabilité cloud-native, DevOps/SRE, ITSM/ITOM, automatisation de plateforme, services managés (y compris observabilité managée et SOC managé), intégrations, et des fonctionnalités d'agent AI pour améliorer la gestion des incidents, la sécurité, et les flux de travail opérationnels. RapDev se concentre sur l'accélération de l'adoption des plateformes, les migrations, et la maturité opérationnelle pour les grandes organisations, souvent hautement réglementées.

Description

• Collaborate with the sales team to identify and qualify new opportunities and develop a deep understanding of customer needs • Conduct in-depth technical presentations and demonstrate unique expertise in achieving the value of ServiceNow’s solutions in production and at scale • Design and propose customized solutions that leverage ServiceNow’s products and RapDev services to meet customer needs • Lead technical discussions with customers and prospects, answering questions and providing guidance on technical features, functionality, and integration • Conduct hands-on proof of concept testing and product evaluations to demonstrate the value of ServiceNow's solutions • Develop technical content and collateral to support sales and marketing initiatives • Act as a subject matter expert on ServiceNow’s solutions and stay up-to-date on industry trends and competitive offerings • Continuously learn and improve technical knowledge of ServiceNow and supporting technologies • Work collaboratively with the sales, marketing, and engineering teams to ensure successful customer outcomes

🎯 Exigences

• 5+ years of experience in a pre-sales or a similar technical sales role, preferably in the software industry • Hands-on experience with ServiceNow solutions and a strong understanding of use cases and value propositions • Knowledge of, or willingness and ability to develop knowledge of, ServiceNow ITSM, ITOM, ITAM, SecOps, and core platform capabilities (CMDB, Integration Hub, Automation Hub, etc.) • Technical capabilities in areas such as Cloud Engineering/SRE, Application and Infrastructure configuration and maintenance, Application Development/SDLC • Excellent presentation and communication skills, with the ability to convey technical concepts to a non-technical audience • Strong problem-solving skills and the ability to think creatively to develop customized solutions • Ability to work independently and manage multiple projects and priorities • Strong collaboration and team-oriented mindset • Commitment to ongoing learning and professional development

🏖️ Avantages

• 100% Employee Healthcare Coverage (Medical, Dental & Vision) • Retirement Plan (5% 401k Match, IRA) • Unlimited Paid Time Off (4-week minimum) (Vacation, Sick & Public Holidays) • Family Leave (Maternity, Paternity) • Hybrid Work Opportunities • Fitness & Commuter Subsidies available • Equity • Relocation Assistance • SL & LT Disability