Weekend Strategic Partnership Specialist – Customer Care

Emploi pas sur LinkedIn

🕒 il y a 25 jours

🌵 Arizona, Connecticut, +15 états de plus – Distant

🌵 Arizona – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌪️ Kansas – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote 🔔 Pennsylvania – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $26 - $31 / heure

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

💝 Support Client

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Recycled Materials Association (ReMA)

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 1987

🤝 À but non lucratif

Recycling • Sustainability • Non-profit

L'Association des Matériaux Recyclés (ReMA) est une organisation nationale qui représente plus de 1 700 entreprises impliquées dans le recyclage de divers matériaux, dont les appareils électroniques, le verre, les plastiques et les métaux. Basée à Washington, DC, ReMA défend des politiques soutenant l'industrie du recyclage, favorise le développement de la main-d'œuvre et sensibilise à l'importance des matériaux recyclés dans la chaîne d'approvisionnement et l’économie. À travers des événements et des ressources, ReMA connecte ses membres pour améliorer l’impact de leurs affaires et leurs efforts en matière de durabilité.

Description

• Effectively Manage and grow Book of Business in the Strategic Partnership Team. • Ensuring retention metrics and customers remain under long-term contracts. • Generating new opportunities within existing customer network for new sites, adding new services for existing customers. • Attending sales meetings and conducting business reviews with Key Accounts regularly. • Ensure daily use of CRM for customer activities and sales pipeline management. • Using customer and prospect CRM management software and updating relevant information held in these systems daily. • Monitor customer activity and proactively make recommendations for service changes or other solutions to better meet their needs. • Guide customers as an industry expert on waste and recycling technology, diversion opportunities, city by laws and other regulations to set and meet waste and recycling goals. • Work in conjunction with the Sustainability department to assist customers with complex needs around waste auditing, diversion reporting, and other services as required. • Attending and presenting at client meetings as well as at other company functions, networking events or as necessary to perform duties and manage customer portfolio. • Executing service requests directly with hauling partners, including but not limited to extra pickups, temporary bins, roll-off haul requests. • Other duties or projects as requested.

🎯 Exigences

• 2+ years experience in Account Management, procurement negotiations, and/or customer success. • Bachelor degree or equivalent • Must have excellent verbal and written communication skills. • Ability to provide excellent project execution via strong task prioritization and multi-tasking ability with minimal supervision • Demonstrates a willingness to not only ensure the job is done, but also accept responsibility for the results • Self-driven with the ability to effectively prioritize and execute tasks • Ability to work in a team environment, while delivering independent results • High degree of knowledge of service industry is preferred • Experience working in robust Enterprise Resource Planning (ERP) system such as Microsoft Dynamics, Oracle, SAP or Netsuite.

🏖️ Avantages

• Medical • Dental • Vision • Life Insurance • Short-Term Disability • Paid Vacation • Holidays • Sick Days