Account Solution Architect

🕒 il y a 14 jours

🌽 Illinois – Distant

🌽 Illinois – Remote

💵 $166 070 - $265 540 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💻 Ingénieur Solutions

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

👻 Score fantôme 0%

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Red Hat

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1993

🏢 Entreprise

💰 Corporate Round en 1999-03

Enterprise • Cloud

Red Hat est le leader mondial des solutions open source pour l’entreprise, couvrant notamment les plateformes Linux, cloud, conteneurs et Kubernetes. Grâce à un portefeuille robuste d’infrastructures de cloud hybride et de services applicatifs, Red Hat aide les entreprises à déployer des services IT rapidement et à moindre coût sur des environnements hétérogènes. Plus de 90 % des entreprises du classement Fortune 500 aux États‑Unis font confiance à Red Hat, qui propose des produits tels que Red Hat Enterprise Linux, OpenShift et Ansible Automation Platform, favorisant les avancées en IA, edge computing et automatisation IT. L’entreprise s’appuie sur les communautés open source pour stimuler l’innovation et garantir des solutions logicielles prêtes pour l’entreprise, stables, sécurisées et fiables sur toutes les plateformes.

Description

• Orchestrate Red Hat’s overall technical approach for and with customers across the customer lifecycle • Become the technical leader and trusted advisor at assigned customer accounts • Advise the Sales team on technical aspects of the sales process • Understand customer requirements and technical needs, identifying and mitigating technical sales blockers • Develop proposals and respond to RFPs with technical expertise and solution recommendations • Design solutions aligned with customer business objectives • Lead technical sales conversations and demonstrate how Red Hat’s portfolio addresses customer requirements • Create, manage and execute Customer Success Plans with Sales, Customer Success, Adoption and Consulting teams • Influence Account Plans to increase pipeline and close opportunities • Partner with Account Executives to execute account strategy and coordinate the extended sales team • Own the technical win for each sales opportunity • Partner with Sales, Engineering, Product Management and Support on customer engagements • Provide ongoing technical support and guidance to customers • Conduct regular customer check-ins to assess satisfaction and identify expansion or upselling opportunities • Liaise between customers and Red Hat internal teams, conveying feedback, requirements and technical needs • Recommend product enhancements based on customer feedback

🎯 Exigences

• Strong technical background with experience in solution architecture, consultative selling and complete sales process management (pre and post sales) • Foundational level knowledge of Red Hat’s portfolio of products • Advanced level knowledge of Red Hat Enterprise Linux, Ansible, OpenShift, Cloud and DevOps • Excellent communication and executive presentation skills • Ability to convey and demonstrate complex technical concepts to technical and non-technical audiences • Proven experience in customer success and technical account planning, account management or related roles • Strong cross-functional collaboration and relationship-building skills • Strong discovery, problem-solving and analytical skills • Ability to adapt and work flexibly in a fast-paced, dynamic environment • Strong project management skills • Understanding of sales engagement business impacts and ability to gain expert knowledge of the customer’s business • Willingness to travel as needed to meet business and customer needs

🏖️ Avantages

• Comprehensive medical, dental, and vision coverage • Flexible Spending Account - healthcare and dependent care • Health Savings Account - high deductible medical plan • Retirement 401(k) with employer match • Paid time off and holidays • Paid parental leave plans for all new parents • Leave benefits including disability, paid family medical leave, and paid military leave • Employee stock purchase plan • Family planning reimbursement • Tuition reimbursement • Transportation expense account • Employee assistance program • Bonus, commission, and/or equity eligibility may apply