Mobile Account Coordinator

Emploi pas sur LinkedIn

🕒 il y a 4 jours

❄️ Minnesota – Distant

infoinfo

💵 $54 800 - $71 200 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Redwing Shoes, pas via un site d'emploi

Repérée par Remote Rocketship il y a 4 jours

Toujours ouverte sur le site de Redwing Shoes. Vérifiée il y a 1 heure.

Logo of Redwing Shoes

Redwing Shoes

11 - 50 employés

🏭 Fabrication

🛒 Commerce de détail

👗 Mode

Manufacturing • Retail • Fashion

Redwing Shoes est une entreprise américaine de premier plan spécialisée dans la fabrication et la vente de bottes et chaussures de haute qualité pour le travail et le quotidien, destinées aux hommes et aux femmes. Fondée en 1905, l'entreprise propose une large gamme de produits, comprenant des chaussures à embout de sécurité, des bottes imperméables et des mocassins classiques, ainsi que des accessoires tels que des chaussettes, chapeaux et produits d'entretien pour chaussures. Redwing Shoes est réputée pour ses designs durables et robustes, répondant principalement aux besoins des travailleurs et des passionnés de chaussures patrimoniales. L'entreprise offre également des services de réparation et met un fort accent sur le style traditionnel et l'artisanat de qualité.

Description

• Oversee company truck calendars and maintain an accurate view of availability, capacity, and scheduling needs • Identify scheduling gaps, underutilized assets, conflicts, and opportunities to improve truck utilization • Notify the Industrial team when additional business is needed to fill available capacity • Assist with scheduling, routing, and calendar adjustments • Communicate schedule changes and capacity concerns to relevant stakeholders • Serve as a bridge between Industrial and DTC teams during new-account development and implementation • Partner with Inside Sales to support account conversion efforts and align operational capabilities with sales opportunities • Coordinate internal discussions to evaluate prospective accounts and determine operational requirements • Identify available trucks, equipment, personnel, and other assets needed to support new business • Confirm company capabilities and capacity before commitments are finalized • Maintain communication among Sales, Inside Sales, Operations, Scheduling, and account stakeholders • Assist with moving new accounts from opportunity to activation • Coordinate onboarding requirements, timelines, resources, and internal assignments • Track new-account progress and communicate implementation delays • Ensure operational details and customer expectations are documented and communicated • Support transition of new opportunities into successfully serviced accounts • Monitor initial service activity and assist with corrective action when needed • Provide updates on truck availability, scheduling gaps, new-account status, and conversion progress • Maintain records of account requirements, assigned assets, launch dates, and outstanding tasks • Identify recurring scheduling or onboarding challenges and recommend process improvements • Help develop procedures for evaluating, activating, and transitioning new accounts

🎯 Exigences

• High school diploma or equivalent required • Three (3) or more years of experience in customer service, scheduling, coordination, revenue operations support, sales support, or supporting cross-functional sales teams • Knowledge of customer service, account support, scheduling, and coordination processes • Strong organizational skills with the ability to manage multiple priorities, schedules, and deadlines simultaneously • Excellent verbal and written communication skills • Strong problem-solving and decision-making skills • High level of attention to detail, accuracy, and follow-through • Ability to build collaborative working relationships across departments and functions • Strong customer-focused mindset • Ability to prioritize work independently and adapt to changing business needs • Proficiency in Microsoft Office applications, including Outlook, Excel, and Teams • Ability to learn new software and systems • Ability to analyze scheduling, account, and operational information • Ability to work U.S. Central Time business hours • Ability to support teams across different U.S. time zones, including west coast hours when applicable • Satisfactory background check required • Must be able to work in a location where the company is authorized to conduct business and employ workers

🏖️ Avantages

• Medical, dental, and vision coverage • Health savings and flexible spending accounts • Life and disability insurance • Generous paid time off and holidays • 401(k) match • Employee discounts • Free EAP services • Financial planning assistance • Well-being coaching • Flexible remote work arrangement • Limited travel during onboarding, training, and other business-related activities

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Développé par Lior Neu-ner. J'aimerais beaucoup recevoir vos retours — contactez-moi en DM ou par e-mail support@remoterocketship.com
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