Senior Solutions Consultant, Platform Modernization Adoption

🕒 il y a 16 jours

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RELX

Site WebLinkedInTous les Emplois

10 000+ employés

🏢 Entreprise

🔬 Science

Enterprise • Science • Legal

RELX est un fournisseur mondial de solutions analytiques basées sur l'information et d'outils d'aide à la décision pour les clients professionnels et commerciaux. L'entreprise se concentre sur l'aide à ses clients pour prendre de meilleures décisions, améliorer les résultats, et accroître la productivité en utilisant des technologies avancées et des données. RELX intervient dans divers secteurs, notamment le risque, les sciences, techniques et médicales, le juridique, et les expositions, en offrant des informations spécialisées et des outils analytiques facilitant les prises de décisions critiques. L'entreprise s'engage dans la responsabilité sociale et la fourniture de bénéfices sociétaux à travers ses produits en contribuant aux avancées scientifiques, à la justice légale, et à l'efficacité des transactions sur le marché.

Description

• Lead customer migration and platform adoption initiatives from legacy systems to the modernized insurance platform. • Develop and execute customer-specific migration strategies, adoption roadmaps, and change management plans. • Guide customers through complex transition phases while minimizing operational disruption and risk. • Act as a change leader, helping customers understand and adopt new platform capabilities and ways of working. • Partner cross-functionally with Client Engagement, Product, Technology, Implementation, and Customer Success teams to ensure alignment and execution. • Lead strategic discussions on APIs, data modernization, AI-enabled workflows, and integration architecture. • Identify, manage, and proactively mitigate adoption and migration risks across customer programs. • Capture customer feedback and feed insights into product, implementation, and adoption frameworks to improve scalability.

🎯 Exigences

• Extensive experience in solution consulting, implementation consulting, customer success, or enterprise transformation roles within complex, multi-stakeholder environments. • Proven track record of leading customers through large-scale platform migrations, ideally transitioning from legacy systems to modern cloud or data-driven platforms. • Strong insurance industry expertise, particularly around carrier operations, workflows, and enterprise modernization initiatives. • Demonstrated ability to lead customer adoption and change management efforts, ensuring successful behavioral and operational transition to new platforms. • Ability to clearly articulate the value of platform modernization, translating technical capabilities into tangible business outcomes and ROI. • Strong understanding of API-driven architectures, cloud-based platforms, data integration, and modern enterprise technology ecosystems. • Executive-level communication and stakeholder influence skills, with experience aligning senior customer and internal stakeholders across complex programs. • Proven ability to operate cross-functionally across Product, Technology, Implementation, and Customer Success teams, driving alignment and execution without direct authority.

🏖️ Avantages

• Health insurance • 401(k) matching • Paid time off • Flexible work arrangements • Professional development opportunities • Annual incentive bonus