Executive Support Specialist

🕒 il y a 11 jours

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RemotePro.ph

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2013

RemotePro.ph est une entreprise de services informatiques bien établie aux États-Unis, forte d'une décennie d'expérience et d'un portefeuille de relations clients durables. Nous sommes fiers de notre authenticité et de notre croissance continue, ayant évolué en tant qu'équipe cohésive qui accueille de nouveaux talents des Philippines.

Description

• Managing the client’s calendar end-to-end — scheduling, rescheduling, prioritizing conflicts, and making sure every meeting has a purpose and a brief before it happens • Handling inbound communication across email, phone, and messaging platforms — triaging, responding where appropriate, and escalating only what genuinely needs the client’s attention • Using AI tools (Claude, ChatGPT, or equivalent) to draft communications, summarize threads, generate reports, and prepare briefing materials faster than manual methods allow • Tracking open action items, follow-ups, and deadlines so nothing slips — and surfacing anything at risk before it becomes a problem • Preparing reports, presentations, meeting agendas, and briefing materials that are clear, accurate, and ready to use without further editing • Identifying repetitive administrative tasks and using AI-powered workflows or automation tools to eliminate them — not just complete them faster • Managing inquiries and interactions with professionalism and warmth — resolving what can be resolved, escalating what can’t, and always following through • Maintaining organized, accurate records across CRM systems, shared drives, and administrative databases — so information is findable, current, and reliable • Coordinating meetings, travel, and logistics across time zones with the kind of detail orientation that means surprises don’t happen • Supporting social media scheduling, market research, and competitor analysis when needed — using AI tools to accelerate research and content production

🎯 Exigences

• Excellent conversational English — clear, natural, and easy to listen to. A strong accent is completely fine; what matters is that clients never have to work hard to understand you and walk away from every interaction feeling heard • Proven experience in an executive support, virtual assistant, or administrative role — you know what it takes to support a high-output client and you’ve done it before • Active, confident use of AI tools (Claude, ChatGPT, Gemini, or equivalent) — you use them daily to produce better work faster, not as a novelty you tried once • Proficiency in Microsoft Office Suite and Google Workspace — you don’t need training on the basics, you need a challenge • Experience with CRM tools (HubSpot, Zoho, Salesforce, or equivalent) — you can maintain records, track interactions, and generate reports without hand-holding • Strong written English communication — your emails are clear, professional, and require no revisions before they’re sent • Experience with social media management and scheduling tools — you can plan, post, and monitor across platforms without supervision • High accuracy and attention to detail — you catch errors before they leave your desk, not after • Strong organizational and time-management skills — you manage multiple priorities simultaneously and nothing slips through • Self-directed once you understand the environment — but you ask the right questions early to get there • Comfortable with ambiguity and shifting priorities — in a fast-moving environment, plans change; you adapt without losing momentum • Long-term mindset — you want to build trust over time, not treat this as a stepping stone

🏖️ Avantages

• Permanent Work-from-Home Setup • Competitive Salary • HMO Coverage • Mental Health Programs • Maternity Assistance through HMO (Female employees) • Paid Vacation Leave • Technology Allowance • Internet Allowance • Weekly Payouts • Career Growth and Advancement Opportunities