Major Account Manager

🕒 il y a 1 mois

🤠 Texas – Distant

🤠 Texas – Remote

⏰ Temps Plein

🟠 Senior

🔴 Expert

💰 Responsable de comptes

🦅 Parrain de Visa H1B

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Rhapsody

Site WebLinkedInTous les Emplois

201 - 500 employés

☁️ SaaS

🤝 B2B

🔌 API

SaaS • B2B • API

Rhapsody est une plateforme d'habilitation en santé numérique et une suite d'interopérabilité qui fournit une intégration EHR, une traduction d'API et de messages (HL7, FHIR, DICOM), une gestion d'identité/EMPI, et une gestion terminologique sémantique. Ses produits SaaS et services professionnels aident les prestataires, les payeurs, les fournisseurs de technologies de santé, les HIEs et les agences de santé publique à accélérer l'échange de données, à embarquer les clients plus rapidement, à migrer vers le cloud, et à automatiser les intégrations pour améliorer les flux de travail cliniques et l'efficacité opérationnelle. Rhapsody se concentre sur la réduction de la charge d'intégration grâce à des interfaces évolutives, prêtes pour la production, et à l'automatisation pour permettre un retour sur investissement plus rapide pour les initiatives de santé numérique.

Description

• Serve as the main point of contact for assigned strategic accounts. • Develop and maintain strong, long-lasting client relationships. • Understand clients' business needs and objectives, providing tailored solutions. • Conduct regular meetings and business reviews with clients to ensure satisfaction and address concerns. • Identify opportunities for account growth and develop strategies to achieve revenue targets. • Propose and present solutions to meet client needs and drive incremental revenue. • Collaborate with sales and marketing teams to create customized proposals and presentations. • Develop and execute account plans that align with clients' business goals. • Analyze client data and feedback to identify trends and opportunities for improvement. • Monitor and report on account performance, providing insights and recommendations. • Coordinate with internal teams to ensure the successful delivery of products and services. • Oversee project timelines, deliverables, and client expectations. • Resolve any issues or conflicts that arise during the project lifecycle. • Stay informed about industry trends, market conditions, and competitor activities. • Negotiate contract pricing, structure and terms and conditions to maximize value for both the client and the company. • Ensure compliance with contract agreements and address any contractual issues. • Maintain accurate records of client interactions, opportunities, and project progress. • Prepare and deliver regular reports on account status, performance metrics, and growth opportunities. • Embeds AI into repeatable, systemized workflows (e.g., reporting, analysis, planning) using it by default to improve efficiency, consistency, and decision-making.

🎯 Exigences

• Bachelor’s degree in Business, Marketing, or a related field • MBA or advanced degree preferred. • 8-10 years of experience in account management, enterprise sales, or a related field, with a proven track record of managing large strategic accounts. • Strong understanding of health industry-specific knowledge, if applicable. • Excellent communication, negotiation, and presentation skills. • Ability to analyze data, generate insights, and develop actionable strategies. • Strong project management skills and the ability to manage multiple priorities. • Proficiency in Salesforce and Microsoft Office Suite. • Strategic thinker with a customer-centric approach. • Collaborative team player who can work effectively with cross-functional teams. • Adaptable and resilient in a dynamic and fast-paced environment. • Self-motivated and results-oriented with a strong drive to exceed goals.

🏖️ Avantages

• Comprehensive benefits package on day 1 (medical, dental, vision, life, disability) • 401k with a generous company match • Unlimited PTO, sick time & volunteer days • An innovative, inclusive, and fun work environment • Continuous learning and development opportunities