Product Owner – Platform Team

🕒 il y a 7 jours

🌲 North Carolina – Distant

infoinfo

💵 $93 000 - $115 000 / an

⏰ Temps Plein

🟢 Junior

✅ Responsable Produit

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de RTI International, pas via un site d'emploi

Repérée par Remote Rocketship il y a 7 jours

Toujours ouverte sur le site de RTI International. Vérifiée il y a 1 heure.

Logo of RTI International

RTI International

1001 - 5000 employés

Fondée en 1958

🏥 Santé

💼 Conseil

📦 Logistique

Healthcare • Consulting • Logistics

RTI International est un institut de recherche indépendant à but non lucratif dédié à l'amélioration de la condition humaine grâce à des solutions scientifiques dans les domaines du climat, de l'éducation, de la santé et de l'équité. L'institut mène des recherches pluridisciplinaires couvrant divers domaines tels que les soins de santé, le développement international, les sciences de l'environnement, et la justice sociale et économique. RTI International collabore avec une vaste gamme de partenaires, y compris des gouvernements, des entreprises, des universités et des organisations à but non lucratif, pour mener des recherches et fournir des services techniques. Son objectif est d'impacter le bien-être mondial en tirant parti de l'expertise dans des domaines tels que les solutions au changement climatique, la réforme de l'éducation, la santé publique, la sécurité alimentaire, et bien plus encore. RTI International met également l'accent sur la responsabilité d'entreprise, la durabilité, et l'engagement envers la qualité et l'éthique dans ses opérations.

Description

• Gather requirements from project teams, software teams, IT, business stakeholders, and platform engineers and translate needs into actionable platform work • Coordinate intake, onboarding, communication, adoption, and prioritization for teams using shared platform services • Support platform support models, service expectations, escalation paths, operational procedures, and knowledge base materials • Coordinate issue resolution, backlog refinement, user communication, and service improvement with platform engineering teams • Support agile delivery by writing epics, user stories, and acceptance criteria and participating in sprint planning, demos, retrospectives, and roadmap reviews • Track and report platform usage, customer feedback, operational performance, and adoption trends • Assist with cost modeling, usage analysis, budgeting, forecasting, chargeback, showback, and project cost estimation • Participate with cybersecurity, compliance, infrastructure, and governance teams to align platform services with organizational, security, and regulatory expectations • Communicate inherited platform controls, project-level responsibilities, compliance boundaries, and regulated research environment considerations • Develop and maintain platform reference materials, onboarding documentation, training content, communications, and stakeholder updates • Document ownership boundaries across platform, infrastructure, security, software, data, and project teams • Support stakeholder alignment, service roadmap coordination, and cross-functional decision-making under senior product owners and platform leadership

🎯 Exigences

• Bachelor's Degree and at least 3 years of relevant experience, Master's degree and at least 1 year of relevant experience, or equivalent combination of education and experience • Experience with enterprise scale shared technology platforms, stakeholder engagement and service delivery, product life cycle, operations and governance, cost modeling, agile delivery, and cross-functional technology coordination • Ability to develop professional documentation for product service offerings, roadmaps, lifecycle plans, and other key documentation across multiple systems • Ability to translate business, research, technical, operational, security, and compliance needs into actionable requirements • Familiarity with Scaled Agile Frameworks (SAFe) practices and work tracking software • Understanding of cloud-based platform development methodologies, including SDLC, AI-DLC, DevSecOps, and CI/CD practices • Analytics skills for product usage, customer feedback, cost trends, operational performance, and adoption patterns • Strong verbal and written communication skills for diverse audiences • Ability to balance customer needs, operational stability, compliance requirements, cost efficiency, and service delivery • Strong problem-solving, facilitation, and decision-making skills • Commitment to operational excellence, service reliability, documentation quality, and customer-focused support • Ability to work independently and contribute to cross-functional teams • Attention to detail, accountability, accuracy, and continuous learning • Legally authorized to work in the United States and must not require now or in the future sponsorship for employment visa status • Preferred: experience with cloud-hosted technology platforms in scientific research, healthcare, or public-sector technology domains • Preferred: experience supporting security and compliance activities for regulated technology services, including FISMA Low/Moderate or HIPAA-aligned environments

🏖️ Avantages

• Generous paid time off policy • Merit based annual increases • Bonus opportunities • Recognition program • Health, dental, life, and short-term and long-term disability insurance plans • Retirement savings program such as a 401(k) plan • Paid parental leave for all parents • Financial assistance with adoption expenses or infertility treatments • Financial reimbursement for education and developmental opportunities • Employee assistance program • Other offerings to support a healthy work-life balance

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