Regional Account Manager

🕒 il y a 2 jours

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Safariland

Safariland

1001 - 5000 employés

🎖️ Défense

🔐 Sécurité

🛍️ eCommerce

Defense • Security • eCommerce

Safariland est un fabricant et un détaillant de matériel de protection et tactique, réputé pour ses étuis, ses équipements de service, ses gilets pare-balles, ses systèmes de communication et de protection auditive. L'entreprise sert des clients dans le domaine des forces de l'ordre, de l'armée et de la sécurité publique, ainsi que des marchés civils comme le port dissimulé et les sports de tir, via une boutique en ligne, un réseau de concessionnaires, des lignes de produits de marque (telles que Bianchi, Hatch, Break Free) et des programmes éducatifs/de fidélité.

Description

• Service existing accounts, obtain orders, and establish new accounts by planning and organizing daily customer calls • Adapt sales presentations to customer type and competitive environment • Identify sales opportunities and guide accounts toward appropriate products • Request sales quotes and submit orders according to part numbers and agency purchasing guidelines • Submit activity and results reports to management • Use the company CRM daily to build and manage the sales pipeline, inform revenue and demand guidance, measure KPIs, and optimize performance • Analyze CRM data to understand the marketplace, develop deeper market penetration, and displace competitors • Monitor competitor pricing, products, delivery schedules, and merchandising techniques • Respond to customer inquiries within 24 hours • Recommend changes to products, services, and policies based on results and competitive intelligence • Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management • Establish working relationships with vendor representatives and develop product knowledge • Attend regional trade shows and training events and maintain professional and technical knowledge • Contribute to team efforts and perform other duties as assigned • Report directly to the VP of Sales or Regional Sales Director • Manage the regional sales budget

🎯 Exigences

• Must live in Eastern North Carolina • Customer service, territory management, negotiation, and sales-closing skills • Two or more years of law enforcement or emergency services sales experience • Four-year degree or equivalent experience in Business Sales and Marketing • Law enforcement or military experience is a plus • Average at least 12 physical sales calls per week • Set up at least two regional vendor demonstrations per year • Ability to present information to individuals or groups and communicate effectively • Ability to manage multiple projects within deadlines • Ability to meet sales goals and generate and close sales • Proficiency with personal computers, MS Office products, and the Internet • Detail- and results-oriented • Ability to complete tasks and processes accurately and completely • Ability to facilitate workflow for a process or procedure • Ability to participate actively as a team member • Ability to adhere to company policies and safety procedures • Must present a clean, professional image and maintain a clean, presentable, and safe work environment • Ability to pass a criminal background check • Stable employment history • Must maintain a reliable personal vehicle • Must have an “owners not renters” mentality

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