Senior Experience Design Lead

🕒 il y a 1 mois

🏄 California, Colorado, +11 états de plus – Distant

infoinfo

💵 $172 500 - $285 800 / an

⏰ Temps Plein

🟠 Senior

🎨 Designer Produit (UI/UX)

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Salesforce, pas via un site d'emploi

Repérée par Remote Rocketship il y a 1 mois

Toujours ouverte sur le site de Salesforce. Vérifiée il y a 7 heures.

Logo of Salesforce

Salesforce

10 000+ employés

Fondée en 1999

💼 Conseil

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Salesforce est la plateforme de gestion de la relation client (CRM) la plus fiable au monde, conçue pour réunir les équipes marketing, commerciales, de commerce, de service et IT afin d'améliorer les relations avec les clients. Elle propose des solutions telles que Sales Cloud pour conclure des affaires, Service Cloud pour le support clients, et Marketing Cloud pour bâtir des relations clients durables. Salesforce encourage la croissance des entreprises de toutes tailles avec sa plateforme complète, dotée d'agents d'IA autonomes et de données unifiées. L'entreprise soutient l'apprentissage grâce à son programme Trailhead, qui offre des parcours guidés pour développer des compétences sur Salesforce, numériques et relationnelles. Plus de 150 000 entreprises font confiance à Salesforce, qui se distingue non seulement par sa technologie, mais aussi par son engagement à créer de meilleures pratiques d'affaires et des communautés.

Description

• Lead and manage design teams through project lifecycles • Drive design activities and deliverables • Leverage Design-Thinking methods and contribute to new methods and offerings • Create compelling stories and communicate design concepts to diverse audiences • Use AI tools to drive innovation, improve efficiency, and accelerate design delivery • Lead digital strategies and visions • Guide research, interaction design, and visual design across the Salesforce platform • Lead customer discovery, stakeholder interviews, workshops, and collaborative design sessions • Mentor and guide designers within the Experience Design group • Manage research initiatives and synthesize complex data insights for strategic decisions • Develop project scopes, timelines, and strategic roadmaps • Manage scope changes, identify issues, and pivot when necessary • Collaborate on project work and client proposals • Identify new business opportunities and connect appropriate support resources • Build customer and stakeholder relationships • Lead, coordinate, and manage multidisciplinary project teams • Maintain team motivation and morale • Resolve or escalate project team issues and conflicts • Engage external clients and partners when required

🎯 Exigences

• At least 10-12 years of experience in experience design, interaction design, or related fields • Experience consulting in enterprise-level technology transformation programs, ideally at Fortune 500 companies • Strong proficiency with AI tools, including generative AI and automation platforms • Expert visual design and prototyping capabilities • Strong research and synthesis skills using qualitative and quantitative data • Proven ability to lead multidisciplinary teams • Proven track record of building client relationships and being client facing • Experience designing applications balancing user needs, business requirements, commercial interests, and technological constraints • Proficiency with Figma, Adobe Creative Suite, Sketch, and prototyping tools such as InVision, Flinto, Marvel, or Proto.io • Knowledge of technology and software development as it relates to design • Strong organizational, time management, and communication skills • Excellent verbal and written communication skills • Experience with Salesforce, Microsoft Dynamics, Oracle, SAP, or other enterprise software • Experience across B2B and B2C industries • Degree or equivalent relevant experience required • Willingness to travel up to 50% of the time • Salesforce product knowledge and solution design experience preferred • Experience in Financial Services, Health, and/or Life Sciences preferred • Design consulting background preferred • Salesforce Admin Certification preferred • Salesforce UX Designer Certification preferred • Salesforce Strategy Designer Certification preferred • Salesforce Agentforce Specialist Certification preferred

🏖️ Avantages

• Time off programs • Medical insurance • Dental insurance • Vision insurance • Mental health support • Paid parental leave • Life insurance • Disability insurance • 401(k) • Employee stock purchasing program • Incentive compensation may be available • Equity may be available • Reasonable accommodation during the application or recruiting process

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