Senior Success Architect – UK/I

🕒 il y a 1 mois

🇬🇧 Royaume-Uni – Télétravail

⏰ Temps Plein

🟠 Senior

🏛️ Architecte

🇬🇧 Parrain de Visa de Travailleur Qualifié UK

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👻 Score fantôme 39%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Salesforce

Salesforce

10 000+ employés

Fondée en 1999

💼 Conseil

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Salesforce est la plateforme de gestion de la relation client (CRM) la plus fiable au monde, conçue pour réunir les équipes marketing, commerciales, de commerce, de service et IT afin d'améliorer les relations avec les clients. Elle propose des solutions telles que Sales Cloud pour conclure des affaires, Service Cloud pour le support clients, et Marketing Cloud pour bâtir des relations clients durables. Salesforce encourage la croissance des entreprises de toutes tailles avec sa plateforme complète, dotée d'agents d'IA autonomes et de données unifiées. L'entreprise soutient l'apprentissage grâce à son programme Trailhead, qui offre des parcours guidés pour développer des compétences sur Salesforce, numériques et relationnelles. Plus de 150 000 entreprises font confiance à Salesforce, qui se distingue non seulement par sa technologie, mais aussi par son engagement à créer de meilleures pratiques d'affaires et des communautés.

Description

• Lead customers through onboarding, implementation, and adoption of the Qualified Agentic Marketing Platform and Piper AI SDR Agent • Partner with Marketing, Sales, RevOps, and IT stakeholders to design scalable inbound pipeline generation strategies • Architect and implement solutions integrating with Salesforce, marketing automation platforms, routing workflows, and go-to-market systems • Configure and optimize AI-powered buyer engagement experiences across web and email channels • Translate business objectives into technical solution designs, conversational flows, segmentation strategies, qualification logic, and AI SDR goals • Establish scalable data models, integrations, governance, and operational best practices with Enterprise Architects, RevOps teams, and technical administrators • Educate customer teams on agentic marketing strategies, AI SDR operations, inbound conversion optimization, and pipeline acceleration • Analyze buyer engagement, conversion performance, pipeline impact, and adoption trends to provide recommendations and optimization plans • Conduct Executive Strategic Business Reviews and strategic roadmap discussions • Partner with Product, Engineering, Sales, and Marketing teams to surface feedback and improve implementation outcomes • Advise customers throughout their lifecycle to maximize platform value and achieve measurable business outcomes • Support expansion and renewal conversations by identifying deeper adoption opportunities • Bring AI-driven go-to-market innovation and industry best practices to customers and internal teams

🎯 Exigences

• 5–7 years of experience for QSA level • 7–10 years of experience for Sr QSA level • 10 years of Mid Market/Enterprise software experience for Sr QSA level • Excellent interpersonal, communication, persuasion, presentation, and writing skills • Deep working knowledge of Salesforce CRM • Working knowledge of marketing automation systems • Knowledge of web/scripting technologies, HTML, CSS, JavaScript, and SaaS applications • Outstanding problem-solving skills, including the ability to meet a business requirement with a technical solution • Willingness to work in a fast-paced startup environment with multiple roles • Bachelor's degree • Passion for making customers successful with software solutions

🏖️ Avantages

• Benefits and resources supporting balance and wellbeing • AI agents designed to accelerate employee impact • Inclusive recruitment process and reasonable accommodations • Disability Confident interview scheme for disabled applicants who meet essential criteria • Equal opportunity and non-discrimination employment policies

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