Customer Service Representative

Emploi pas sur LinkedIn

🕒 il y a 1 mois

🌴 South Carolina – Distant

info

💵 $17 / heure

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

💝 Support Client

🚫👨‍🎓 Aucun diplôme requis

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of South Carolina 811

South Carolina 811

51 - 200 employés

South Carolina 811 (également connu sous le nom de Palmetto Utility Protection Service, Inc. ou PUPS) est le centre d'appel unique centralisé de la Caroline du Sud qui notifie les propriétaires d'installations souterraines membres d'une excavation planifiée. Nous nous engageons pour la sécurité de notre communauté et à prévenir les dommages aux installations souterraines en Caroline du Sud.

Description

• Accurately record data from the caller on inbound telephone lines and process notices. • Handle high-volume inbound customer service calls with professionalism and urgency. • Accurately collect, document, and process excavation locate requests. • Provide callers with legally required and safety-related information. • Maintain exceptional attention to detail while multitasking. • Meet productivity, quality assurance, and performance metrics in a call center environment.

🎯 Exigences

• Minimum requirement is a high school diploma or equivalent • 2 years of customer service experience required • Be able to type at least 45 wpm accurately (or at least 14,500 kph) • Handle a high volume of telephone contacts that may include difficult and demanding customer situations • Must be willing to undergo a background check, in accordance with local law/regulations. • Bilingual candidates encouraged to apply

🏖️ Avantages

• Company-provided equipment • Paid Time-Off • Medical, Dental, and Vision Benefits • 401K • Career Growth

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