Senior eCommerce Specialist

🕒 il y a 18 jours

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Scale Media

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2014

👥 B2C

🛍️ eCommerce

🧘 Bien-être

B2C • eCommerce • Wellness

Scale Media est une plateforme de marque numérique en vente directe au consommateur et une entreprise multi-marques qui conçoit, commercialise et vend des produits de santé, de bien-être et de beauté. La société gère un portefeuille de marques comprenant 1MD Nutrition, Hair La Vie, Live Conscious, Tru Alchemy et Essential Elements, offrant des compléments alimentaires, des produits de soins capillaires et des soins de la peau, accompagnés de contenus et outils liés à la santé et au fitness. Scale gère la Scale Platform — un environnement intégré combinant le développement de produits, les opérations et le marketing numérique — pour stimuler la croissance du commerce électronique et améliorer l'expérience client en ligne.

Description

• Own experimentation, website performance, analytics, and continuous improvement across the eCommerce website • Build and lead an experimentation program across landing pages, PDPs, cart, checkout, and post-purchase funnels • Develop test hypotheses and manage A/B and multivariate experiments • Analyze results with statistical rigor and translate insights into recommendations and future test iterations • Maintain a prioritized CRO roadmap aligned with business goals and revenue impact • Own funnel analytics and performance dashboards and ensure accurate tracking and reporting • Use GA4, GTM, heatmaps, scroll maps, session recordings, and dashboards to identify friction and opportunities • Quantify test impact through statistical validation and ROI modeling • Assess customer behavior to inform UX and content decisions • Partner with UX/design, content, product marketing, acquisition, and development teams on site updates • Ensure enhancements follow usability, accessibility, and mobile-first performance best practices • Conduct QA using device and browser testing tools • Present test results, performance insights, and strategic recommendations to senior leadership • Advocate for a test-and-learn culture across the organization

🎯 Exigences

• 5–7+ years of experience in CRO, eCommerce optimization, web analytics, or growth-focused digital roles • Deep hands-on expertise with A/B and multivariate testing tools such as Optimizely, Adobe Target, or VWO • Advanced understanding of GA4, GTM, attribution, heatmaps, and behavioral analytics tools • Strong analytical skills interpreting funnel data, validating tests, and modeling revenue outcomes • Strong Shopify expertise with a minimum of 2 years • Understanding of UX, usability principles, visual hierarchy, and user behavior patterns • Highly motivated, proactive, and passionate about building best-in-class digital experiences • Goal-oriented mindset with ownership, accountability, and urgency • Excellent communication skills and ability to influence cross-functionally and present to leadership • Legally authorized to work in the US for any employer • Must be able to work West Coast (PST) hours if not on the West Coast • No visa sponsorship requirement stated as a qualification; applicants are asked whether they will require sponsorship

🏖️ Avantages

• Excellent Medical, Dental, Vision and Life insurance • Fully remote work • Monthly WFH stipend • Generous Paid Time Off program • Discounted Products • An amazing team to work alongside