Client Booking Specialist

🕒 il y a 1 mois

🌽 Illinois – Distant

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💵 $30 000 - $80 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👻 Score fantôme 7%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Scenic - Luxury Cruises & Tours

Scenic - Luxury Cruises & Tours

201 - 500 employés

Fondée en 1986

✈️ Tourisme

🏨 Hôtellerie

🚗 Transport

Travel • Hospitality • Transport

Scenic - Luxury Cruises & Tours est une entreprise de voyage de premier plan spécialisée dans les croisières fluviales et océaniques ultra-luxueuses. Avec un accent sur les expériences de voyage tout compris, Scenic propose une variété d'itinéraires méticuleusement conçus qui explorent certaines des destinations les plus envoûtantes du monde en Europe, en Asie, et au-delà. L'entreprise s'engage à fournir un service exceptionnel, des hébergements élégants et des expériences culturelles enrichissantes pour garantir à ses clients des voyages inoubliables.

Description

• Consult with Clients: Understand client preferences, needs, and budgets to provide customized travel recommendations. • Plan & Book Travel: Arrange flights, accommodations, transportation, excursions, and other travel services with accuracy and attention to detail. • Provide Expert Recommendations: Stay current on travel trends and destinations to deliver knowledgeable guidance on packages, activities, and experiences. • Customer Support: Deliver outstanding service before, during, and after trips, resolving questions or concerns promptly. • Build Relationships: Foster long-term client connections through dependable support and exceptional follow-through. • Stay Organized: Manage multiple bookings at once, ensuring all travel details and communications are accurately maintained in the CRM. • Handle Changes & Cancellations: Coordinate itinerary updates, including rebookings, cancellations, and adjustments when needed.

🎯 Exigences

• Experience in customer service and handling client inquiries • Strong travel planning and itinerary management skills • Knowledge of destinations and travel trends • Problem-solving ability for troubleshooting booking issues • Excellent written and verbal communication • Ability to work independently in a remote environment • Familiarity with booking systems or travel software is a plus

🏖️ Avantages

• Work from Anywhere: Fully remote role no commute required • Flexible Schedule: Create a work routine that suits your lifestyle • Supportive Team: Collaborate with a friendly and encouraging group • Professional Development: Access training and growth opportunities

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