Operations Coordinator

Emploi pas sur LinkedIn

🕒 il y a 18 jours

🏄 California – Distant

🏄 California – Remote

💵 $23 - $25 / heure

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

⚙️ Opérations

🦅 Parrain de Visa H1B

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Serve Robotics

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2017

📦 Logistique

🍽️ Alimentation et boissons

🚗 Transport

💰 €30 000 000 Venture Round en 2023-08

Logistics • Food & Beverage • Transport

Serve Robotics est une entreprise innovante qui se consacre à révolutionner l'industrie de la livraison grâce à ses robots autonomes. L'entreprise vise à rendre les services de livraison plus abordables, durables et pratiques en utilisant des robots autonomes au lieu de véhicules traditionnels de deux tonnes pour les petites livraisons comme les burritos. Grâce à un accord commercial avec Uber, Serve Robotics prévoit de déployer jusqu'à 2 000 robots, marquant une avancée significative dans le secteur de la livraison autonome.

Description

• Oversee and execute daily deployments by coordinating between Field Agents and Piloting teams to ensure on-time robot operations. • Monitor live operations and resolve issues in real time, escalating problems as needed to minimize service disruptions. • Ensure compliance with standard operating procedures (SOPs) by reinforcing adherence to established workflows, safety protocols, and quality measures. • Open or close depots in accordance with scheduled shift. • Track and report key operational metrics (deployment efficiency, service uptime, utilization, etc.) to measure efficiency and highlight areas for improvement. • Implement new processes and protocols as directed, ensuring successful rollout, team adoption, and compliance across all operational teams. • Assist the Sr. Operations Supervisor in daily decision-making to help prioritize resources, balance workloads, and execute test plans. • Support onboarding and training of new Operations Associates, ensuring consistency in role expectations, SOPs, and performance standards. • Provide ad hoc operational support across field operations, piloting, and project initiatives to maintain continuity of service and execution.

🎯 Exigences

• Bachelor’s degree in a related field, or equivalent experience (3+ years in operations, logistics, or customer service) • Strong organizational, collaboration, and problem-solving skills. • Ability to remain calm under pressure with a proactive, can-do attitude toward challenges. • Demonstrated ability to work independently with minimal supervision. • Comfort with spreadsheets (Excel or Google Sheets) • Willingness to work flexible hours, including evenings and weekends, as operations require. • Comfortable driving mid-size utility vehicles as needed. • Valid U.S. driver’s license. • Ability to work nights, weekends, and holidays

🏖️ Avantages

• Offers Equity