Senior Account Manager – EdTech SaaS Sales

🕒 il y a 4 jours

🇬🇧 Royaume-Uni – Télétravail

💵 £40 000 - £50 000 / an

⏰ Temps Plein

🟠 Senior

💰 Responsable de comptes

👻 Score fantôme 0%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Showbie

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2011

📚 Éducation

☁️ SaaS

Education • SaaS

Showbie est une plateforme technologique éducative conçue pour améliorer la connectivité et l'engagement en classe. Elle regroupe les devoirs, la collaboration et les retours dans une application facile à utiliser, visant à accroître la réussite des élèves grâce à des fonctionnalités telles que l'enseignement direct, la pratique indépendante, les retours personnalisés et l'évaluation en temps réel. Showbie soutient un environnement de classe sans papier, permet la création de portfolios étudiants et facilite l'apprentissage communautaire avec des projets de groupe et des critiques par les pairs. Elle permet aux enseignants d'inspirer les élèves avec des commentaires différenciés et aide les élèves à rester organisés et productifs.

Description

• Manage a portfolio of existing customer accounts • Drive renewals, expansion opportunities, seat growth, and product upsells • Own ARR, NRR, renewal, upsell, and growth targets • Build and execute account plans covering risks, growth opportunities, stakeholder engagement, and next steps • Identify churn risks and create mitigation plans • Maintain accurate renewal, upsell, and expansion forecasts • Lead pricing, procurement, renewal, and negotiation conversations • Build relationships with key stakeholders, senior decision-makers, and C-level contacts • Independently lead renewal conversations, commercial reviews, discovery meetings, and strategic account discussions • Drive product adoption and customer value realisation • Use customer data, product usage, account health indicators, and commercial insight to prioritise activity • Manage opportunities through the full account management sales cycle from discovery and qualification through close • Maintain accurate CRM records, next steps, close dates, stakeholders, risks, and forecast categories • Provide reliable forecast updates to Sales Leadership • Identify pipeline risk and improve deal progression • Coach Account Management colleagues and share best practices • Contribute to renewals, upsell strategy, account planning, and customer risk discussions • Support a high-performing, accountable, customer-focused Account Management culture

🎯 Exigences

• 3+ years of experience in EdTech within a SaaS environment • Strong experience in sales and account management, customer growth, renewals, upsell, or expansion roles • Proven track record of meeting or exceeding revenue targets • Strong understanding of ARR, NRR, retention, churn, expansion revenue, and recurring revenue growth • C-level stakeholder experience within the EdTech sector • Ability to independently lead customer meetings, renewal conversations, commercial discussions, and strategic account reviews • Experience using data to make informed decisions, identify account risk, prioritise opportunities, and support customer conversations • Strong opportunity management skills, including qualification, stakeholder mapping, next-step management, and close planning • Demonstrated ability to forecast accurately and maintain high standards of CRM hygiene • Coaching experience as a Senior Account Manager, supporting peers or wider team members with account strategy, opportunity management, or commercial conversations • Self-motivated and commercially minded • Comfortable operating in a growing SaaS environment • Must be based in the United Kingdom • Verification of location and work eligibility required

🏖️ Avantages

• Uncapped commission, paid monthly • BUPA healthcare • Health and Dental Benefits for you and your family • Remote-first working environment • Company equipment to support your role • Occasional travel for customer meetings, team days, or business needs • Opportunity to grow into an Account Management Team Lead role for the right candidate • Autonomy to make decisions and take ownership of your work • Flexibility around holidays, including a holiday swapping program • Work-life balance and respect for time away from work • Support setting up a productive and comfortable remote work environment • Inclusive environment celebrating diverse perspectives