Insurance Inspection Field Development Specialist

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Signature Companies

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51 - 200 employés

Fondée en 1993

Depuis 1993, Signature Companies est un prestataire de confiance de services d'inspection et d'expertise pour les assureurs personnels. Nous accordons la priorité aux relations avec nos clients et nous nous engageons à poser des questions réfléchies tout en nous concentrant sur la collecte de données qui permettent d'identifier et de quantifier les risques potentiels.

Description

• Primary point of contact for Field Consultant support inquiries regarding inspection forms/ valuations, sketches, photos, guidelines, and corrections or clarifications identified by the quality assurance team • Primary point of contact for assistance with delayed inspection reports due to outstanding or unaddressed errors, corrections, or clarifications to ensure timely and accurate resolution. • Collaborate with Quality Assurance & Compliance Team as well as Field Consultants to resolve inspection report concerns communicated by the insurance carrier following report completion and delivery. • Coordinates and connects our Mentors (Field Consultant Trainers) with underperforming Field Consultants as determined by Signature’s Leadership Team based on performance statistics, and monitors progress and outcomes • Develop job aids and educational resources for the Field Consultant team as directed by leadership • Works closely with our Quality Assurance & Compliance Team and Operations Team to assure understanding of processes, requirements, and inspection handling • Engages in field team meetings, Quality Assurance & Compliance team meetings, meetings with customers, and other meetings as deemed necessary by leadership • Documents company platforms for transparency to all team members and accurate record keeping • Maintains a pleasant demeanor and commitment to service • Performs other related duties as assigned

🎯 Exigences

• Prior experience in the insurance inspection industry required • Experience with Loss Control 360 • Excellent oral/written communication skills • Excellent customer and contractor relationship skills • Positive and enthusiastic personality • Excellent organization skills • Proficient in MS Office • Ability to multi-task • Ability to work in a team environment and take direction from management and supervisors • Ability to read and interpret documents such as procedure manuals, work instructions, software manuals; ability to write routine reports and correspondence. • High school diploma or general education degree (GED); college degree preferred

🏖️ Avantages

• Eleven paid company holidays. • 401K. • Heath care (including dental and vision) • Personal time and vacation days earned according to length of service with company. • Opportunities for advancement are available