Manager, Logistics – Operations

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Starface World

Site WebLinkedInTous les Emplois

11 - 50 employés

Fondée en 2019

💄 Beauté

🛍️ eCommerce

🛒 Commerce de détail

💰 Venture Round en 2021-01

Beauty • eCommerce • Retail

Starface World est une entreprise dédiée à transformer les soins de la peau en une expérience amusante et expressive. Elle propose une gamme de produits de soins de la peau approuvés par des dermatologues, vegans et sans cruauté animale, conçus pour traiter les imperfections de manière créative. L'assortiment de produits de Starface comprend des patchs hydrocolloïdes pour boutons, mignons et colorés, tels que les Hydro-Stars et des éditions spéciales avec de l'acide salicylique pour désobstruer les pores. Cette marque met l'accent sur l'expression de soi et le soin de soi, transformant les routines de soins de la peau en moments de positivité et de gaieté.

Description

• Serve as the primary point of contact and relationship manager for our distribution center (DC) partners, with a focus on outbound logistics (shipping to retailers) • Ensure on-time order fulfillment for all trade partner and sales channel accounts under role scope, delivering best in class service for all trade partners • Partner with Finance to ensure procedural compliance for inventory, warehouse operations, and fulfillment & transportation costs • Travel to attend physical inventory counts at DCs to ensure the count is executed according to procedure 2x per year • Develop and maintain SOPs (Standard Operating Procedures), vendor guidelines, routing guides, and all other reference/training documents • Support the further development of operations & logistics best practices, tools, and processes across outbound flows to optimize efficiency and department performance • Analyze and model scenarios to optimize our operational engine, helping to further develop, measure, and meet KPIs and goals, including chargeback analysis and claims management for all retail partners • Drive continuous improvements to the 3PL warehouse fulfillment processes to decrease costs, increase fulfillment turnaround time, and ensure on-time delivery in full • Support and/or lead department projects as needed to support business activity • Participate in User Acceptance Training (UAT) for systems’ updates or add-ons • Develop an understanding of inbound logistics and provide backup/secondary support as needed

🎯 Exigences

• 5+ years of experience working in supply chain, logistics, and/or operations within the CPG space • Strong 3PL warehouse/distribution center experience and B2B order management experience • Thorough understanding of supply chain operational concepts around production planning, purchasing, inventory control, freight logistics, 3PL warehouse operations, and shipping/receiving • Demonstrable knowledge of warehouse management systems, ERP systems (NetSuite experience is ideal), system error troubleshooting, and advanced Excel capabilities • Data-driven with strong quantitative skills and ability to evaluate financial and business indicators and translate data into actionable steps to drive business decisions • Ability to work independently and own your workstream, sharing examples of how you’ve identified and solved crucial problems, taking action quickly

🏖️ Avantages

• Access to high-quality health care options • Access to a 401k with 5% employer match eligibility • 4 weeks of vacation plus up to 20 paid holidays • 12 weeks fully paid parental leave • + 5 days of pet-ernity leave for pet adoption • Home office & internet supplement stipend • Fully remote work environment