Director, M&A Operations

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

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Stord

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 2015

🍽️ Alimentation et boissons

💼 Conseil

📣 Marketing

Food & Beverage • Consulting • Marketing

Stord est une entreprise spécialisée dans la chaîne d'approvisionnement cloud qui combine les opérations de réseau de fulfillment avec un SaaS intégré (OMS/WMS) pour soutenir les marques de commerce omnicanal et de vente directe aux consommateurs (DTC). Elle offre des services d'entreposage, de livraison du dernier kilomètre et de transport, ainsi que des outils de routage des commandes, de gestion des stocks, et de livraison orientés vers le consommateur pour améliorer la conversion, accélérer le fulfillment et protéger l'expérience de marque. Stord dessert des marques B2B en croissance et des marques de vente directe aux consommateurs dans les domaines de l'alimentation et des boissons, de la beauté, de l'habillement et d'autres catégories de détail, en offrant un réseau de fulfillment personnalisable et une plateforme logicielle pour optimiser les coûts et la performance de livraison.

Description

• Own the operational P&L across all acquired sites, with full accountability for revenue performance, gross margin, labor cost, and operating expense • Manage Site General Managers across the acquired portfolio, setting clear performance expectations, running regular operating reviews, and making personnel decisions to ensure leadership alignment with Stord standards • Lead end-to-end operational integration of newly acquired companies, executing structured 30/60/90-day plans and ensuring each site transitions to Stord standard operating procedures within defined timelines • Own the weekly M&A operating review, presenting fulfillment KPIs (UPH, OPH, OTIF, labor efficiency), SLA performance, P&L variance, milestone progress, and key escalations to the VP and cross-functional stakeholders • Drive synergy realization across the portfolio by tracking initiative-level progress against deal models, identifying gaps early, and leading structured recovery plans when performance deviates from target • Maintain SLA and service performance across all acquired sites, including on-time shipment rates, order accuracy, exception rates, and overall fulfillment reliability at the portfolio level • Partner closely with M&A Integrations to align operational readiness with customer migration timelines, proactively resolving site-level blockers that impact go-live readiness or service continuity • Lead rollout of the Stord WMS across acquired sites, coordinating with Product and Engineering on implementation sequencing, training, and hypercare support to ensure seamless cutover without customer disruption • Identify and escalate required investments in capital, headcount, or systems needed to stabilize or scale acquired operations, supported by clear business cases and ROI timelines • Build a high-performance culture across the acquired portfolio by developing Site GM capability, reinforcing accountability standards, and establishing consistent operating discipline across diverse legacy environments

🎯 Exigences

• 7+ years of experience in fulfillment, 3PL, or logistics operations, including 3+ years managing multi-site teams with direct site leadership responsibility • Proven P&L ownership in a fulfillment or distribution environment, with a track record of improving labor productivity, controlling costs, and delivering to financial plans • Experience leading post-acquisition integration or operational turnarounds, taking inherited operations from acquisition to target performance within defined timelines • Strong analytical capability with deep comfort in operational KPIs, diagnosing performance gaps, and building data-driven recovery plans • Demonstrated ability to quickly build trust and credibility with inherited site teams and lead change in environments without pre-existing alignment • Experience operating in matrixed organizations, partnering cross-functionally with Finance, Product, Engineering, CX, and People teams to drive outcomes without direct authority • High tolerance for ambiguity and speed; experience operating in environments where processes and playbooks are built in real time • Experience leading WMS implementation or migration in live fulfillment environments with minimal disruption to customer operations (Bonus Points) • Familiarity with modern WMS platforms used in mid-market or enterprise fulfillment networks (Bonus Points) • Experience in PE-backed, VC-backed, or high-growth environments with constrained resources and high execution velocity (Bonus Points) • Exposure to roll-up or acquisition-heavy operating models, including diligence through first-90-days integration execution (Bonus Points) • Existing network in 3PL, e-commerce fulfillment, or logistics ecosystems (carriers, labor providers, fulfillment tech vendors) (Bonus Points)

🏖️ Avantages

• Health insurance • Flexible work arrangements