Senior Solution Engineer

Emploi pas sur LinkedIn

🕒 il y a 17 jours

🇺🇸 États-Unis – Télétravail

💵 $130 000 - $155 000 / an

⏰ Temps Plein

🟠 Senior

💻 Ingénieur Solutions

🦅 Parrain de Visa H1B

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🗣️🇺🇸🇬🇧 Anglais requis

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Summit

51 - 200 employés

Fondée en 2008

💼 Conseil

🏨 Hôtellerie

📣 Marketing

Consulting • Hospitality • Marketing

Summit est une plateforme SaaS qui aide les entreprises à créer, personnaliser, raccourcir et suivre les URLs et codes QR, concevoir des pages d'atterrissage optimisées pour mobile et analyser l'engagement à travers les campagnes. Elle propose des liens de marque, le suivi UTM, des codes QR dynamiques, des codes-barres 2D, des cartes de visite numériques, des intégrations (y compris Shopify et Canva), et une API destinée aux développeurs pour automatiser et étendre la gestion des liens pour les équipes et les entreprises. Summit cible les clients commerciaux avec des plans gratuits et d'entreprise, en se concentrant sur les cas d'utilisation liés au marketing, à l'expérience client et à l'analyse.

Description

• Lead technical discovery and solution design for complex customer opportunities • Uncover business objectives, technical requirements, constraints, dependencies, and risks • Serve as the primary technical advisor throughout the sales process, partnering with Sales from discovery through close • Translate customer requirements into secure, scalable Summit solutions aligned with technical best practices and the service portfolio • Guide customers through technical decisions, options, tradeoffs, and recommendations • Develop and present solution architectures, technical recommendations, demonstrations, and presentations to technical, business, and executive audiences • Lead technical responses for proposals, statements of work, and complex customer engagements • Anticipate and address technical objections, risks, and solution gaps • Partner with Finance and internal teams to evaluate solution economics, cost models, and commercial viability • Coordinate technical resources across Solution Engineering, Architecture, Product, Delivery, and other teams • Provide technical guidance and support to other Solution Engineers • Stay current on Summit products and services, industry trends, emerging technologies, and customer needs • Contribute to tools, standards, documentation, reference architectures, and practices that improve Solution Engineering • Deliver accurate solution scopes and clear handoffs to Delivery teams for successful implementation • Improve solution quality, team capabilities, and Summit’s Solution Engineering practice

🎯 Exigences

• 6+ years of experience in Solution Engineering, Solutions Architecture, Technical Consulting, Pre-Sales Engineering, or a related customer-facing technical role • Experience designing solutions within B2B technology, IT consulting, managed services, cloud infrastructure, data center, or similar environments • Ability to lead complex technical discovery and turn ambiguous customer needs into clear, actionable solution recommendations • Broad technical knowledge across infrastructure technologies • Ability to communicate complex technical concepts clearly to technical, business, and executive audiences • Ability to evaluate competing technical approaches and explain tradeoffs, risks, and business implications • Ability to build credibility with customers through technical expertise, curiosity, sound judgment, and a consultative approach • Ability to work effectively across Sales, Delivery, Product, Engineering, Finance, and other teams • Ability to manage multiple complex opportunities while maintaining attention to detail, quality, and customer commitments • Ability to share knowledge and support other Solution Engineers • Ability to navigate ambiguity independently and recognize when broader technical or organizational involvement is needed • Bonus: Experience within an ISP, data center, managed services provider, cloud service provider, or technology consulting environment • Bonus: Experience designing solutions for complex or enterprise customer environments • Bonus: Hands-on Linux and/or Windows systems administration experience • Bonus: Experience with AWS, Azure, or other hyperscale cloud platforms • Bonus: Familiarity with VMware, Hyper-V, Xen, or KVM • Bonus: Experience designing backup, disaster recovery, networking, infrastructure, or managed services solutions • Bonus: Industry certifications across cloud, networking, Linux, Microsoft, virtualization, or related technologies • Bonus: Experience supporting customers in regulated or compliance-driven environments

🏖️ Avantages

• Flexible Time Off • Medical, Dental & Vision coverage with HSA/HRA options • 401(k) with 4% match • Paid Parental Leave • Life & Disability Insurance • Wellness Support for mental and physical health • Free Colocation & Cloud Access • Work From Anywhere – remote-friendly by design • A low-ego, get-it-done culture

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